Very bad experience with IB¡¯ customer support person

Quote from zoo:

HappyFxTracer, I am sorry that you had problems with IB bad customer service. IB has a bad reputation about their customer service and has many complaints. You can read about them here.
http://www.elitetrader.com/br/?action=view&R_FirmID=43
You can also post your bad experience about IB on the link and share your bad experience with everybody.
http://www.elitetrader.com/br/?action=view&R_FirmID=43

P.S.
I never did like IB. Their customer service treated me very poorly also. So I quit them.

Well, I have nothing but praise for the company as they do not deal with small retail who have to call customer service every week and ask how to place a gtc order. It is tailored to professionals and not beginners because they don't want to add call centers which would mean higher fees and commissions. Your 8k account is nothing to a financial behemoth like IB. Take that pocket change somewhere else.
 
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