Very bad experience with IB¡¯ customer support person

Dude,

Accounts with $8k aren't really "clients", especially when they're whiners. They're more of a fu%*&ng nuisance taking up resources for serious customers who rarely complain. Maybe IB should just have a $25K min?


Quote from JimmyJam:

A lot of truth in that statement.

There's no point in staying with an organization that treats its CLIENTS like shit.

JJ
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Quote from risktaker:

Dude,

Accounts with $8k aren't really "clients", especially when they're whiners. They're more of a fu%*&ng nuisance taking up resources for serious customers who rarely complain. Maybe IB should just have a $25K min?
More...

LOL :)

I respect what you're saying, but if that's the case, they should just say it and let the little fish go swim somewhere else, eh?

JJ
 
Quote from risktaker:

Dude,

Accounts with $8k aren't really "clients", especially when they're whiners. They're more of a fu%*&ng nuisance taking up resources for serious customers who rarely complain. Maybe IB should just have a $25K min?
More...

If anything, account minimums will likely decrease at IB. They'll have shareholders to answer to soon and those $1-5K accounts generate revenues.
 
Quote from giles117:

Understand, we only have his side of the story.....

Where are the parts he is omitting.
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the part where he was a prick to the rep. there is no way they said go elsewhere for reasons stated.
 
Quote from kiwi_trader:

Good to see IB getting selective and getting rid of the some of the crap customers. Take jimmy with you please.
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ROTFLMAO asshole :p , never been there, happy where I am.

JJ
 
Quote from crazy_trader:

IB will love those account below $10k, they get to keep all the interest earned.
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All the interest??? haha ... Most of em wont last long enough to give up much interest to IB. Maybe a few $
 
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