Problems with Transact Today?

LivermoreRisen,

If you have decide to follow up with this test, let us know your findings.

Michael B.



Quote from LivermoreRisen:

Maybe I'll open a small account with them and run their DOM at the same time X_Trader (live version) is run just to see if there is really much of a difference.
More...
 
Quote from r-in:

Thanks Truff! I can hang on for a week or two, so hopefully it will get better.
More...

Yep, me too. I like the people at Transact, as well as the platform, and have no desire to go through the process to switch and get acquainted and comfortable with another platform. Unless circumstances force me.
 
Quote from joeyata1:

thats the same thing which equals $3.42. again i've seen nobody within even 40 cent r/t for 360 r/t's
More...

Did you try with Trademaven Group (ex-eLocal + TradeMaven)?
Also ZAL (doug zalesky -TMG Managing Partner) wrote here @ ET a few weeks ago.
 
Quote from Truff:

I spoke to bill zimmerman over there and supposedly what happened is when they were upgrading there servers to incorporate Trade Navigator platform, some application caused a problem throughout the system. They are taking the trade navigator down for a few weeks to finish the upgrade. I have alot of confidence in these guys they will get this done shortly. they have always been very reliable. I have gone through upgrades before with other software and had similar porblems. Its part of the upgrading process.
More...

Yes.... they have some problems.....

Trade Navigator/TransAct Update.

As many of you are aware, some unsubstantiated comments have been made
regarding a negative impact on the TransAct systems caused by Trade
Navigator.
To help add clarity to these false accusations, I want to
share with you some of the initiatives we are currently working on directly
with TransAct.

As many of you know, TransAct has had a great reputation for stability
for many years. They are good, hard working, honest people in my
opinion. That is why we are working with them and why we think you should
too.

Although Genesis has been in business for over 23 years, our Trade
Navigator is new to the Transact Platform. We have added many new features
and benefits, many of which have come directly working with the folks
at TransAct, both our customers, partners and many of you. In addition,
TransAct is also in the process of setting up an entire server
environment unique to Trade Navigator clients at Transact.

Through this custom environment, both firms will be able to provide a
powerful trading solution and be prepared to expeditiously respond to
improvements and not be impacted with any issues created by non Trade
Navigator customers.

I am working directly with Transacts President to get this moving
forward as quickly, yet as safely as possible.

As you know, I could talk and boast about how great we are and why you
should trust us, but, it all comes down to learning for yourself. They
only way to build trust is for you to use our software and decide for
yourself.

That is why we are offering free use of our data and software through
the month of March. You can pick the standard, Autopilot or the
Platinum version for free through the end of March. Pick which ever platform
you want to use and we will set it up for you. We will be pushing all
free trials to the end of March.

My belief is that if we earn your trust, we will earn your business.
You will be joining thousands and thousands of currently satisfied
Genesis users. Our staff of 20 support coaches and your current broker are
on hand to help you in anyway possible from 6:00 am to 9:00 pm MST.

All I ask in return is that you inform me of your opinions, comments,
criticisms and suggestions for improving for our software.

I appreciate your understanding and consideration and promise to make
this work for you.

Sincerely,

Glen Larson
President
Genesis Financial Technologies, Inc.
425 E Woodmen Road
Colorado Springs, CO 80919
 
Opened up Transact platform right before open today and have 6 trades so far. To this point no problems. I'm hoping this is a good sign.
 
Quote from r-in:

Opened up Transact platform right before open today and have 6 trades so far. To this point no problems. I'm hoping this is a good sign.
More...
supposedly the front end from transact is fine since they broke off the Trade Navigator. Genesis is actually offering free charts till the problems are solved. Both sides here are very professional and they are thinking about the client first which is a nice change.
 
I see that X trader is highly regarded as fast execution and yet Velocity Futures is not exactly swiming in excess net capital.
Is that something to be concerned about?
 
You must log in or register to reply here.
Back
Top