I actually haven't gotten booted off yet today and I talked to a rep on Friday and he told me a solution to the charts freezing.
My 6E chart was continually freezing so he said to switch time frames on the chart and then just switch it back after. As ridiculous as it sounds that actually has worked. So this morning my 6E chart froze a few times and each time I just switched to a 5 minute chart and then back to my desired timeframe and data was working again.