Quote from IluvVol:
Lol, the only one who seems to be having a "difficult time" is you!!!
Have you noticed the plethora of other posts on this subject?
You waste so much of your time to complain about a backfill issue? While this is an issue I think your post is very inappropriate in disparaging everything that is good about IB. A secure broker with secure funds, diversity of asset classes, low commission, top execution speed,....
Many day traders require
ACCURATE up to the minute charts in order to conduct business/trade. W/o that requirement I cannot trade. If I cannot trade, why do I need a broker?
When I chose IB, as one of my brokers, the adjectives you outlined were taken into consideration, but once they no longer apply, and they in fact cost me money, I sure as hell have every right to complain about it, as well as to make others aware of it.
Just because I paid the commissions for the past 4 years fills, never went REG-T etc etc, employing your logic, it is safe to assume to expect IB to let me slide
this week should I blow my margins, and come short in my acct balance. After all, what the hell, I've been a good and loyal customer for 4 years, kept a considerable balance in their coffers etc etc ........!!!
Just my two cents as someone who has traded with them for over 10 years and does so each and every single day.
Sorry to disappoint you, in IB brand Kool-aid not being a drink I take to, anymore more than I take kindly to being lied to when told "this is the first we heard of", or treated condescendingly, when asking questions the honest answers I am entitled to.
HOWEVER, I would have been more understanding were they to come out and informed us, just as soon as it became obvious that indeed there is a problem, extending us the courtesy of a heads up. At that point I would have had the choice to stay on, open elsewhere for a while ...... whatever.
For some of us trading is a source of income and putting food on the table, and having missed out the opportunity of a life time, on top of having to trade (gamble more like in the recent 2-3 weeks) with a limping platform, is not something which will send me doing cart wheels.
Your pontification of IB makes it sound as if we should be happy, honored and humbled by IB allowing us the privilege of depositing our $ with them, and allowing us to pay them commissions for executing and clearing our trades. I guess some of us feel different - again, just read how many have complained about this problem, on this and other related threads.
Just because GM has many credentials under their name over ~100 years, it will not stop me from pointing to their bad brakes on a recent model I may happen to own, along with others!!!!
