IB backfill is terrible!

Quote from traderNik:

I didn't read the whole thread, but if you're suggesting that IB's data problems including problems with backfill started last month, then please - don't be an ass.

Try using the search function here, it cures foot-in-mouth disease before it has a chance to flare up.

As I said in the other thread, anyone who says they're trading full-time intra daya and relying on IB data is a fool. I don't expect IB to provide me with an enterprise-quality data feed for free.
More...

You taking a piss? I was simply stating this is a specific backfill problem isolated to Globex data. At least 4 other traders here in Denver are experiencing this but "DID NOT" before mid-sept. Many others on ET are voicing the exact same isolated issue but never had such problems prior. Yes we all know about the slow backfill loads and pacing violations, an IB signature. Big deal, it's an easy work-around and nothing compared to actually missing 1-2hrs of intraday backfill. This is the first time myself and parnter have "ever" experienced such an issue in 3+yrs using them "full-time, intra-day."

I make it a priority to compare IB real-time against real-time recorded IQ DTN (backup feed). They have been statistically identical when plotted real-time day in, day out for over 10 months now. Perhaps you should chalk DTN up there as a fools data feed as well? My partner back in NY trades our mutually created system on TT's X-trader w/Dorman clearing and we have virtually identical results for 4.5 months straight now. Why blur the lines between IB real-time and IB backfill by stating "anyone who says they're trading full-time intra daya and relying on IB data is a fool."??? IB real-time collected by good 3rd party platform is extremely solid. Significant backfill and distant historical, sure use something else (DTN, ascii, etc).

Got it?

Curious, what is your preferred "enterprise" feed?
 
Quote from Syprik:
You taking a piss? Got it you ass? :-)
More...
Who started off calling another member a 'dunce'? What are you, 13 years old? Grow up. If you disagree with someone, say so respectfully like a grown-up. If the other party is talking to you like a teenager, put them on ignore and carry on a respectful discussion with the other adults here. Responding in kind means you're an immature brat.

IB data troubles are well known and have been for years. Just because the latest manifestation of this ongoing problem happened in your area, doesn't mean the problems are new. You're talking about this as if we should think IB are failing in some way. Wake up and smell the coffee. IB provides data for customers like you - that is, $10K pikers who will blow their accounts out within a few months. It's bait for guys like you.
Quote from Syprik:
What is your preferred feed
More...
CQG. If you claim to be developing and deploying automated systems but don't know the names of firms that provide even more accuracy than CQG... well, then.

By the way, just in case you are having some trouble figuring this out, IB real-time and IB backfill are both IB data and complaints about both have been common.
 
All f'n useless if you're driving blind.

I would have moved to TOS or some other broker ( there are cheaper out there ) since all I trade is the emini Spoos.

But I'm a creature of habit. I don't like to re-invent the wheel if the current one gets the job done.


I'm going to wait till next week.

If nothing changes, I'm kicking IB to the curb.

And I'll be taking several traders with me.



Quote from IluvVol:

Lol, the only one who seems to be having a "difficult time" is you!!! You waste so much of your time to complain about a backfill issue? While this is an issue I think your post is very inappropriate in disparaging everything that is good about IB. A secure broker with secure funds, diversity of asset classes, low commission, top execution speed,....

\.
More...
 
Quote from Syprik:

Like I said, the only recent Globex backfill and certain customer service calls have been sub-par.
More...

Syprik,

Are you reading my posts? All I bitched about were their recent data issues and the poor CS service.


All else very pleased for my time with them. Fact of the matter is you can't expect perfection from any of the online brokers. There is no better jack-of-all trades online broker. Have backup feeds and a backup broker with enough capital to make a safe hedge in case #1 goes down. All part of this business.
More...

What this crap was all about I have no clue, other than that you have a tendency of jumping to (wrong) conclusions.

My last post makes it clear that I've had (at least) TWO data feeds. I've been trading since '86 with a multi system - thus multi broker - setup on par with trading floor systems @ the big boys - and only bringing it up in reply.

The 1999 by "member since", near my user name, was auto assigned when this was rolled over from the old platform, the actual number being '97 (I think). I am one of the original ETers, a good number of us having faded just so not to deal with bullshit.
 
Quote from kostia00:
The new hardware that handles the backfill for Globex will be in place and operational by Sunday 3pm Globex open.
More...
Kostia:

Thanks for the update.
 
your last comment is exactly on target. People who expect a broker to serve them as data vendor as well AT ZERO COST are to be blamed themselves. Of course I understand those who built their "business" on a zero-fixed-cost model and who are now forced to pay 50 dollars for another data vendor solution, but then those guys dont belong into any trading positions in the first place. Lets me honest, EVERY BUSINESS requires some fixed cost, why should trading be any different. Do some really think they can get away with a free charting package, free real-time feed, AND free historical dats? Those who do should maybe take note that the age of free stuff is coming quickly to an end.

I am happy to discuss all other issues some may have with IB. Someone mentioned that IB/TWS doubles position sizes after execution, that is absolutely incorrect, I trade every single day (mostly fx, but also futures) and I have never had a serious issue with them. You always get what you pay for and if some put in fx market orders during news releases they are asking for trouble but should not blame IB for their stupidity.

All I am asking is lets be realistic and lets be honest about the IB backfill issues, its backfill issues and thats it right now, everything else is as much and as well running as with any other broker.


Quote from traderNik:

I didn't read the whole thread, but if you're suggesting that IB's data problems including problems with backfill started last month, then please - don't be an ass.

Try using the search function here, it cures foot-in-mouth disease before it has a chance to flare up.

As I said in the other thread, anyone who says they're trading full-time intra daya and relying on IB data is a fool. I don't expect IB to provide me with an enterprise-quality data feed for free.
More...
 
you make a simple story VERY complicated.

1) you complain that you are not told a straight forward answer what the issue really is. Point is, which broker tells you the 100% absolute truth? Who else does. Live with it or move into the woods. You know what the issue is and if you dont get the same answer as what you expect then its either a) the staff is ill informed b) is instructed to give you a bs answer for legal and reputional purposes, c) you were wrong and they were right. You wanna wine about that the next couple weeks?

2) I mentioned that the backfill IS an issue so please lets keep with the truth, I never mentioned you are the only one who is having issues with the backfill. I just thought you seem to be having serious issues with your trading that you need to get so pissed off and waste so much time for an issue that would cost you 40-50 dollars/ month to solve.

3) Thats maybe a cultural issue (or should I mention a global issue) that everyone seems to think they have a right to be pissed off and complain to whoever and about whatever, regardless of the merit and regardless of the effect. Also you sound as if you have the God-given right to get free backfill data. Who promised you? If this feature currently does not work (and I am save to say you are not in the position nor have the expertise to judge whether its really IBs issue or their data vendors) then you can stick with it and wait for a solution or move on and get different backfill data. Make a choice but suddenly behaving as if IB is the worst broker of all and make it sound as if IB is merily trying to screw you is hilarious. They have come up with so many features for option traders, fx traders, equity traders in the past years that without them the retail trading landscape would look very different. Thats all I like to point out. I dont find it appropriate to disparage IB now just because of a backfill issue. Yes they do have other shortcomings but everyone is well aware of and one can make choices, period. No business is perfect. If you disagree, start your own business and prove your point.



Quote from sibrag:

Have you noticed the plethora of other posts on this subject?



Many day traders require ACCURATE up to the minute charts in order to conduct business/trade. W/o that requirement I cannot trade. If I cannot trade, why do I need a broker?

When I chose IB, as one of my brokers, the adjectives you outlined were taken into consideration, but once they no longer apply, and they in fact cost me money, I sure as hell have every right to complain about it, as well as to make others aware of it.

Just because I paid the commissions for the past 4 years fills, never went REG-T etc etc, employing your logic, it is safe to assume to expect IB to let me slide this week should I blow my margins, and come short in my acct balance. After all, what the hell, I've been a good and loyal customer for 4 years, kept a considerable balance in their coffers etc etc ........!!!




Sorry to disappoint you, in IB brand Kool-aid not being a drink I take to, anymore more than I take kindly to being lied to when told "this is the first we heard of", or treated condescendingly, when asking questions the honest answers I am entitled to.

HOWEVER, I would have been more understanding were they to come out and informed us, just as soon as it became obvious that indeed there is a problem, extending us the courtesy of a heads up. At that point I would have had the choice to stay on, open elsewhere for a while ...... whatever.

For some of us trading is a source of income and putting food on the table, and having missed out the opportunity of a life time, on top of having to trade (gamble more like in the recent 2-3 weeks) with a limping platform, is not something which will send me doing cart wheels.

Your pontification of IB makes it sound as if we should be happy, honored and humbled by IB allowing us the privilege of depositing our $ with them, and allowing us to pay them commissions for executing and clearing our trades. I guess some of us feel different - again, just read how many have complained about this problem, on this and other related threads.

Just because GM has many credentials under their name over ~100 years, it will not stop me from pointing to their bad brakes on a recent model I may happen to own, along with others!!!!
More...
 
creature of habit? The habit of being inconsistant? If IB does not work for you, then just get he heck out and move on, no need to complain, and no need to take others with you, lol. The age of wild west is over, keep your gun at home and rather put your money where your mouth is, mate. Just a simple word of advise.




Quote from arealpissedgoy:

All f'n useless if you're driving blind.

I would have moved to TOS or some other broker ( there are cheaper out there ) since all I trade is the emini Spoos.

But I'm a creature of habit. I don't like to re-invent the wheel if the current one gets the job done.


I'm going to wait till next week.

If nothing changes, I'm kicking IB to the curb.

And I'll be taking several traders with me.
More...
 
Quote from DAV:
Recent chart issues including slow loading, backfill problems and globex data problems are all related to hardware failures which the vendor (a major, reputable vendor) is not able to correct despite many attempts. We are switching to a different hardware platform on Monday to correct the problem.
More...
IB should have own up to it sooner.

Many people wasted hours of debugging time trying to figure out what was wrong.

For those of us who only trade a few symbols, the simplest solution would have been to leave the computer on at night so that we do not need to get back fill.
 
You must log in or register to reply here.
Back
Top