Overall I am a 'relatively' happy customer in terms of the US feed reliability and charts [charts still aren't up to Qcharts standards in terms of readability and use of screen real estate ].
Two others points worth mentioning +, -
1. Symbol limits - I suspect one reason [of many] why Qcharts is so unreliable at times is that there are a significant number of users who suck/leech down considerable volumes of data for manipulation. Clearly I don't trade doing scans or the like [ and am sympathetic for those who do], but additional fees pay for additional hardware so the rest of us don't potentially suffer. Yes, tonnes of symbols are nice if you can use them, but if they are slow or simply stop streaming whatâs the use ?
2. Esignal region and multi-product pricing -> counter intuitive [ stupid ].
The current arrangements in my view probably work against you Chuck, Jay, Andy & Co, rather than for you in terms of revenue.
If I like to trade equities in one country but futures in another - why does Esignal try to bucket me into a particular class/product ? Get global and respond to clients needs. [ This is where Qcharts could be dangerous if they offered international mkts & the feed was reliable. DTNiq unfortunately don't have a proper front end.]
A proper pricing policy that removed classes and region fees would probably yield Esignal a higher customer base.
A fair and sensible pricing catalogue should look as follows:
1. A basic feed fee ;
2. plus exchange fees [ no parasitic region fee, remember we're thinking global growth here ! ] ;
3. plus an optional charting fee .
Such a schedule would appeal to a wider customer base, plus avoids any potential cross-subsidisation - ie a feed-only user doesn't want to pay for charting/visual enhancements ; chart users would.
Two others points worth mentioning +, -
1. Symbol limits - I suspect one reason [of many] why Qcharts is so unreliable at times is that there are a significant number of users who suck/leech down considerable volumes of data for manipulation. Clearly I don't trade doing scans or the like [ and am sympathetic for those who do], but additional fees pay for additional hardware so the rest of us don't potentially suffer. Yes, tonnes of symbols are nice if you can use them, but if they are slow or simply stop streaming whatâs the use ?
2. Esignal region and multi-product pricing -> counter intuitive [ stupid ].
The current arrangements in my view probably work against you Chuck, Jay, Andy & Co, rather than for you in terms of revenue.
If I like to trade equities in one country but futures in another - why does Esignal try to bucket me into a particular class/product ? Get global and respond to clients needs. [ This is where Qcharts could be dangerous if they offered international mkts & the feed was reliable. DTNiq unfortunately don't have a proper front end.]
A proper pricing policy that removed classes and region fees would probably yield Esignal a higher customer base.
A fair and sensible pricing catalogue should look as follows:
1. A basic feed fee ;
2. plus exchange fees [ no parasitic region fee, remember we're thinking global growth here ! ] ;
3. plus an optional charting fee .
Such a schedule would appeal to a wider customer base, plus avoids any potential cross-subsidisation - ie a feed-only user doesn't want to pay for charting/visual enhancements ; chart users would.
... 