Alaric Securities
Sponsor
Hey Jim. Sorry you are experiencing issues. We do have a 24hr max time on all responses. Some times the market may go crazy and cause delays but we generally stick with the 24hr repsonse. If this is still not the case with you, please share in private the issue and we can try to see why it wasn’t answered on time. We try to answer every question asked here as well. As for FAQ, it is constantly being improved and new releases are coming every week. We are also constantly increasing our Live Customer Support. As for Terms & Conditions - they are standard for everybody. Just for your understanding- every change to T&C goes through a regulatory 1-month notification period. Hope we can make things right for you if we have wronged you somehow. Happy trading!Beware, Alaric Customer Support is pretty poor! They hardly return telephone calls, I can see lots of questions on this forum left unanswered. No FAQ on its web site and seems that terms and conditions are subject to everyone's negotiations......
. However soon we will release the locates interface and things will happen alot faster.. Just fyi- all HTBs are usually loaded around 7am EST. If you want anything after 9:30 and then I was not available with tbe 7am batch, we have to go to the street to get the shares and in this crazy market it is often hard to find borrow however, as tou know we have around 5500 symbols on the ETB list which should cover most needs. Again, we are constantly working on improving user experience with time. Regards