I'm in Denmark and I haven't been able to log in the entire day. Still doesn't work at 21:53 CET. I can't believe it
At 21:40 CET I checked my account from Usa (ndc1.ibllc.com) and Europe (zdc1.ibllc.com). Both working properly.
I'm in Denmark and I haven't been able to log in the entire day. Still doesn't work at 21:53 CET. I can't believe it
ndc1.ibllc.com (America East primary/ny5) had problems. Not sure if other servers were also affected (Europe, Asia, America - Central).
Bottom line, the server farm was affected, although what is scary is evidently Robin hood is using the same farm. I am still down as of 4:00 on a family account, although a separate IB account I use for data was active as of 11:30AM. They did indicate that if stop losses were compromised than we can get $$ back.
Luckily due to handling many accounts, I no longer trade futures. I learned my lesson years ago with Ninja which cannot handle dropped packets from the provider and consequently always shut down.
This doesn't look like an attack on the servers of a specific company. Multiple companies' systems were affected. This looks like an outage or a problem with the physical location of where the servers are located. What they need to do is diversify where they put all their servers. Given the worldwide server outage, it looks like they put all of the servers all in one place or just few places.
And looks like we need to diversify our brokers of where we put our money.
Rumour heard on Twitter is there was a ransomeware attack but who knows.
