Working at Lightspeed-Client Service Representative

ajacobson said:
He needs people who answer the phone are courteous and can answer or route questions.
He's a site sponsor providing a service and extending an opportunity. Biggest complaint on this site is shit help desks, and Robert is looking to maintain a high level of service. You've become a group of HR micromanagers.
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We weren't micromanaging. We were just discussing, giving our opinions. Ultimately it's Lightspeed's decision. This is a forum where people give their opinions to discuss.
 
TheDawn said:
....... We were just discussing, giving our opinions. Ultimately it's Lightspeed's decision. This is a forum where people give their opinions to discuss.
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THAT is very satisfying work , solving clients problems, which any good business has to do.[NOT sure how complex the ''industry regs '' requirement is ??:D:D]
 
Robert Morse said:
Qualifications:
• Bachelor's Degree
• Minimum of 3 years of experience in trading operations
• Series 7 and 63 (Series 57 preferred or obtained within 90 days)
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I can understand the rationale behind 3 years of trading experience.

But did I pay over $100K for a bachelor's degree just to become a customer service representative??

And, even worse, did I work my ass off to get Series 7 as well as 63 just to become a customer service representative??

I have nothing against those who work as CS, but why would anyone with those requirements even bother to apply? Doesn't it sound downright degrading, or am I the only one?
 
Good experience for someone starting their career i think. Plus, you get to work and learn from Bob, so a win win. I actually think someone could learn a lot in customer service, if they took it seriously.
 
I do think college is a useless necessity though. Enjoyed the time away on my own, but I had a library card, could have learned the same at a local library for $1.50 in late fees :).
 
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