PointDirex up today?

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Originally posted by Steve72


Not so fast...IB has had there fair share of complaints and I'm sure thy have totaled to MUCH MORE than 12 pages.
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IB is not perfect, but management has always fixed any major problems and outages are quickly resolved. Frankly, I feel much more secure having my money with a large institution than some of these smaller brokerage houses.
 
Originally posted by Market-do
they are answering phones today but you won't learn anything new--the usual--"we should be up today, maybe tomorrow". There is some serious disorganization going on which you will discover if you ask any pointed questions. They have to look up stuff manually. Don't think their data base is even up. Tech problems can be nasty, but..... If you are patient I'm sure things will get resolved, but patience means lost opportunities with no assurance that things will be ok once they are up and running,i.e, what new problems will occur? What really surprises me most of all is given the large numbers reading the forum how few different folks have responded. Does PD really have that small of a customer base or are most folks out there not serious about trading. I mean, why aren't folks screaming and yelling , or at least doing research and responding to these posts in numbers? Don't count on me (or PD) to come up with hand holding suggestions or ways to save your butt.
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Howdy,

I've been on vacation for a week or so or I would've thrown in my two cents sooner.

Here's a thread that I started a couple of weeks ago asking similar questions to those being asked on this thread.
http://www.elitetrader.com/vb/showthread.php?s=&threadid=8532

I liked the software and the support guys at Pointdirex but I didn't feel comfortable with this quick change etc. so, as you can read on the linked thread, I closed my account with them.

Maybe some of the responses on that thread will help you with your decision process.
 
I moved my account today, with a lot of luck I might be trading tomorrow.

Called SWS this morning and explained everything, they ask me to send fax regarding wire transfer directly to them, not PD.and they executed. (very empathic )

PD’s hole transition was executed like a Chinessnis fire drill .
( No pun intended)

There backbone ( T-1) & telephone , is with MCI, (wcom, wcome, wcoq)

All their key employee’s have left company.

Surprise’s happened in direction of trend.
 
Originally posted by Activetrading
I HAVE INFO... THEY HAVE MOVED TO A STATE OF THE ART GIFT SHOP.. THEY ARE LOCATED BEHIND A GIFT SHOP IN THE WAREHOUSE.... GOOD LUCK TO ALL...
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Free Beanie Baby with every new account opened?
 
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