OMG ! An actual 'thank you' note from IB.

[helpme_please]

Thank you is not enough. Did IB give you discount on your commissions going forward? If no discount, any extra service? That is what matters

Do you mind sharing approximately how much commission you paid to IB to receive a thank you note?

For the first time in 11 years, I received an email today from Interactive Brokers, thanking me for my business.

On this date 11 year(s) ago, you opened your account with Interactive Brokers.
Thank you for being a valued client!
Interactive Brokers Client Services

Hell has officially frozen over!

 

[ET180]

I noticed that I had 3 trades today that reported a negative commission. The trades were small and the commissions ranged from -0.02 to -0.26. These were short option trades and I almost always place my limit order between the bid and the ask so I'm usually adding liquidity to the exchanges. So better than a thank-you note would be apparently actually getting paid to place trades.

 

[JSOP]

OMG!!! You guys actually stayed 10+ years with IB??!! How do you guys do it and still retained your sanity??!! IB should give you some major compensation to reward your loyalty, like waiving your commission for the next 100 transactions, having priority on shorting non-shortable stocks and etc....

Receiving a "thank you" message is better than nothing but receiving something more tangible is more worthwhile.

 

[JSOP]

Hell has officially frozen over!

Yes it's called Polar Vortex!!

 

[wrbtrader]

For the first time in 11 years, I received an email today from Interactive Brokers, thanking me for my business.

On this date 11 year(s) ago, you opened your account with Interactive Brokers.
Thank you for being a valued client!
Interactive Brokers Client Services

Hell has officially frozen over!

I hope they send you a follow up letter or email that states they are lowering your commissions & fees due to the length of client loyalty when they send out letters or emails to others about their commissions & fees increasing.

wrbtrader

 

[oversea]

For the first time in 11 years, I received an email today from Interactive Brokers, thanking me for my business.

On this date 11 year(s) ago, you opened your account with Interactive Brokers.
Thank you for being a valued client!
Interactive Brokers Client Services

Hell has officially frozen over!

I’m shocked nobody else pointed this out:
Nobody at IB could get it together so the thank you note could correctly distinguish between the ‘1 year(s) ago’ people and the ‘15 year(s) ago’ people.

Obviously, IB really appreciates you and the year(s) that you’ve been a client!

 

[Cdntrader]

For the first time in 11 years, I received an email today from Interactive Brokers, thanking me for my business.

On this date 11 year(s) ago, you opened your account with Interactive Brokers.
Thank you for being a valued client!
Interactive Brokers Client Services

Hell has officially frozen over!

Wow an account opening date algo. Color me not impressed.

 

[Handle123]

...

Obviously, IB really appreciates you and the year(s) that you’ve been a client!

I bet they pump out thousands of these every day, some appreciation, eh? It is like my insurance company mails me a Birthday card each year, problem is they send it on wrong birthday or ten months early, I rather have the 75 cents less on my insurance then more landfill paper.

 

[fkienast]

Must be something special about 11 years, because I just got an email from IB today congratulating me on being a customer for 11 years as well. Did not get one at 10 years. I've had trades open over 90% of the time during that period, although most of them are long-term and simply involve rolling to next contract every few months. I made two initial deposits into the account in 2008 and 2009 (no deposits or withdrawals since then), and present account balance is approximately 11X the sum of the two deposits.

 

[Overnight]

They go to 11.