MotiveWave historic data issue

heispark · Mar 16, 2020

I occasionally experience this issue:

It seems their historic data server is not very stable especially on Monday. I am using Rithmic and other applications such as Sierra Chart using the same data have no this issue. Do you have similar issue?
MW has never ending tons of tons issues. I am just sick of it. Obviously, MW is not for serious traders.

heispark · Mar 16, 2020

An hour past and I still cannot open charts..... Are you f*** kidding me? :mad:

heispark · Mar 16, 2020

Two hours past and still not working......

heispark · Mar 16, 2020

ABSOLUTE RUBBISH !!!!!!

ZBZB · Mar 16, 2020

Do you have a backup?

heispark · Mar 16, 2020

ZBZB said:
Do you have a backup?

Yes, I use Sierra Chart and R|Trader. But MW has some important indicators I use.

heispark · Mar 16, 2020

Three hours past and still not working. About an hour before the market open.

ZBZB · Mar 16, 2020

heispark said:
Yes, I use Sierra Chart and R|Trader. But MW has some important indicators I use.

See if www.tradingview.com has the indicators you need?

heispark · Mar 16, 2020

Finally it's back online. I think somebody finally came to work in the office and found it's dead.....

Hopeless people....

MotiveWave · Mar 16, 2020

heispark said:
I occasionally experience this issue:

View attachment 222234

It seems their historic data server is not very stable especially on Monday. I am using Rithmic and other applications such as Sierra Chart using the same data have no this issue. Do you have similar issue?
MW has never ending tons of tons issues. I am just sick of it. Obviously, MW is not for serious traders.

Wow, your view of MotiveWave greatly changes depending on the day. There are tons of posts where you rave about MotiveWave.

Aside from that, MotiveWave does not provide data. Calling this thread "MotiveWave historic data issue" is very misleading. MotiveWave connects to API's provided to us by brokers and data service providers. The error message you posted is relayed directly from the broker or data feed you are using.

You mentioned you were trying to connect to Rithmic. Given the current volatility of the markets, many feeds are experiencing issues during the very volatile periods. It appears that the Rithmic servers did have an issue, which they have now fixed.

You know MotiveWave Support always works hard to make sure any issues are fixed as quickly as possible, when it is something on the MotiveWave side, and we work with the broker or data feed when it is not clear which side the issue is on.

You also know that we implement new features very quickly. Saying we're not for serious traders is completely false. Please keep this in mind in the future, before posting an unwarranted escalating rant against MotiveWave like this again in the future.

This was not a MotiveWave issue.

MotiveWave historic data issue

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