I did'nt look at the warranty papers, do you know how long LCD's are covered?
LCD monitor blacking out?
- Thread starter MadBulgarian
- Start date
WHAT STORE DID YOU BUY IT IN?
Best Buy
15 days I believe...oh well...call them and see if you can exchange, do you have a receipt?. Tell them this happened from day one and you had to wait for the computer repair person to diagnose the problem. YOU ARE EXTREMELY UPSET AND DEMAND AN EXCHANGE!
Be the MADbulgarian that you can be
(no disrespect, I had a very dear Bulgarian friend, that could get so mad he would make Cramer look like a pussycat)
Dispute it with your Credit Card Company if you get nothing from Best Buy.
Be the MADbulgarian that you can be
(no disrespect, I had a very dear Bulgarian friend, that could get so mad he would make Cramer look like a pussycat)Dispute it with your Credit Card Company if you get nothing from Best Buy.
As advised, when LCD screen is black:
1. Check power, incl. LCD's cables & cords - unplug and replug each.
Check electrical outlet.
Then reboot your system.
2. If still black, did you just upgrade some components - like a new video card?
If so, you may still need to download a driver...
3. You may have a monitor fuse going...
Time to call Samsung and let them know what's going on
- although you have a 3 year warranty
Samsung FAQs: http://erms.samsungelectronics.com/customer/sg/jsp/faqs/faqs_ars_input.jsp?PROD_SUB_ID=28&PG_ID=1
- be sure to pull down "Europe" at top
... then, also see Service Policy / Warranty at left.
If you bought the LCD from a third party, did the warranty transfer...?
Third parties sometimes unload hardware that they had problems with...
Thanks for the quick responses everyone
I think it's a fuse for the illumination light, so you think that would be covered under warranty?
I think it's a fuse for the illumination light, so you think that would be covered under warranty?
Most likely, a fuse like that would be on or off.... not intermittent...DO NOT OPEN UP YOUR MONITOR YOURSELF AS THE SCREWS HAVE LITTLE COATINGS ON THEM THAT COULD BE PROOF OF A VOIDED WARRANTY.
Quote from MadBulgarian:
Thanks for the quick responses everyone
I think it's a fuse for the illumination light, so you think that would be covered under warranty?
Quote from MadBulgarian:
Thanks for the quick responses everyone
I think it's a fuse for the illumination light, so you think that would be covered under warranty?
Sounds like maybe the backlight. Yes, a warranty item. However, if you bought from a 3rd party, the warranty does not transfer... for original purchaser only.