Issue need help! Phantom order?

[Javier]

Check your trade list and order status list and look at the price you entered (sell order) and the price you closed (buy order). The graph you provided is not really helpful in you situation because it doesn't show what you did. You just added some comments on what you think you did.

If you were short and you closed your position at a price lower than the initial entry price, then you should have made money.

Men, there is no other option..... 1 lot is by deafult and never changed. There were no other others before... but you gave me an idea. Im going to take a look at the order book, becouse is very weird.

 

[Javier]

In my order book appears another order that was never sent by me, and obvious does not appear in my platform couse i didnt sent that order. You can compare time and look at the up platform. (Still awaiting for log.)

 

[volpunter]

Then by accident bought more at limit than you were shortm simple as that. Or you trade with a shady broker. Only those two possibilities ......

Yes; It was 2002.75 1 lot short (1 lot is by deafult)

Buy limit: 2001.75..... (price goes through it), (platform shows profit)... but prices countinues down... and profits becomes... 0 .... -12.5---- etc.. (until i close manually in 1999.25) And my software shows like im in a big loss.

Maybe software didnt realyze order passes throug and didnt counted fine..[and finally in log appeas as a profit].. waiting for the log.

 

[Javier]

Then by accident bought more at limit than you were shortm simple as that. Or you trade with a shady broker. Only those two possibilities ......

Thanks, about i bought more; is almost impossible couse is 1 lot by default, (never changed) and my platform only shows 1. I will ask Amp support what happened :S

I add that the order was send in the same second i took my limit profit, wich clearly proofs I didnt sent that order.

 

[dartmus]

If you enter an order using code instead of an orderbar in some platforms buy reverses your position instead of closing it. For instance in TS you need to specify buytoclose to get flat from a short position. If you specify buy it simultaneously closes your short and enters a long.

 

[rb7]

12 secs difference between the 2 Buy orders, it seems like a fat-finger error to me.

 

[Javier]

12 secs difference between the 2 Buy orders, it seems like a fat-finger error to me.

not 12 sec, 120 milisecs

 

[rb7]

Correct, my mistake. But it makes the fat-finger error hypothesis even more valuable. 2 clicks instead of 1 click, not a big physical difference.

Bottom line, you should always keep track of your current position in the market and not only relying on what you think your position is.

 

[Javier]

Correct, my mistake. But it makes the fat-finger error hypothesis even more valuable. 2 clicks instead of 1 click, not a big physical difference.

Bottom line, you should always keep track of your current position in the market and not only relying on what you think your position is.

Yes i have wonder about the fat finger and two clicks, but i would have been reflected on the platform if i had made 2 clicks. And yes , I should have cut after watching that issue, but I was as atonish that I though "a platform mistake?... whats happening?". When you see you take profit (I was monitoring my position), i could never though that that issue could happened. And of course, Im not blaming market, nor broker or anything. I just want to clarify to ensure it doenst happen me again.

 

[Javier]

Correct, my mistake. But it makes the fat-finger error hypothesis even more valuable. 2 clicks instead of 1 click, not a big physical difference.

Bottom line, you should always keep track of your current position in the market and not only relying on what you think your position is.

If there were 2 click, the platform should show 2 clicks and shows one.
I have investigating for myself, the other posibility could be a rejection in first term of the long limit, the system resend the order,accepted, and finally 2 buy limit reach the exchange. If that were the case, still only 1 limit buy order should have reached the exchange.

If platform shows 1 limit long, the client cant have 2 limit long filled. There is no way.