IB tws-can't login?

B

battle river

hi. i can't login to the tws this morning. we ran a ping test(good) and a tracert test-{get time out errors}.
my isp says everything is fine on their end.
i can login to ib webtrader though just not the tws server.
any suggestions?
thanks very much
 
same here.
I can login with the wireless i stole from next door
still unable to login with my own ISP

Can you guys update on the situation?
 
nasdaq:where are you,in the US,Canada? i'm in alberta using shaw. everyhting has been great until this morning.all other internet functions work fine.

my ping test isnt fine after all.none recieved. the log file shows its trying to connect to GW1. i guess thats the server.my original ping test was for gw3. what am i talking about? i have no idea.
:D
 
yup. Shaw in van.

The tech guy at shaw said maybe is the router. I havent tried it yet since i dont want to screw up tradestation. Have u tried without the router?

I guess is shaw's problem. I am planning on getting another connection but i dont have a phone line. I feel like i am really stuck
 
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