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IB"security"...nearly cost me my job. awful
- Thread starter dac8555
- Start date
Quote from dac8555:
the salvation of the deal is that we were trying them out to be our provider for our US based operations. LUCKILY this was not client money, but company money. If we had screwed aclient over this...lots of people would have heard about it and our rep would have been damanaged.
We have around $20mm in client money to send to someone...not going to be them.
Do you expect people to be sympathetic to your assertions when it is your own fault that you didn't keep up to date with the latest security measures at IB? If you had, you would have been enrolled in the STP program and you wouldn't be bitching right now.
You're missing out if you don't keep your account with IB, but hey, if you need somebody to hold your hand then maybe you should go elsewhere.
If you are not trading, why open a foreign broker. Why not just get a local broker at where you are? When you need the money, a simple short visit to you local broker office.
Quote from CaptainObvious:
But did you get those really cheap commissions? This is what you get when commission price alone is the biggest factor. All is great so long as all is great, but when there's an issue how does your broker respond? This is where IB falls flat on its face, and just about every god damn time from what I read. I'll happily pay more in commission for better service. Furthermore I don't need a six or seven figure account to get that better service. I guess if you're trading a few million shares on some obscure exchange, IB may be the place. Other than that, it's for shit!
If you want to overpay for your trading, be my guest. I have had an account at IB since they started their retail operations and no one even comes close to what they offer. Now if you need hand-holding, then IB is not your place.
Quote from sprstpd:
Do you expect people to be sympathetic to your assertions when it is your own fault that you didn't keep up to date with the latest security measures at IB? If you had, you would have been enrolled in the STP program and you wouldn't be bitching right now.
You're missing out if you don't keep your account with IB, but hey, if you need somebody to hold your hand then maybe you should go elsewhere.
Actually you'd be smart to read (and comprehend) the posts before making such comments, as above.
First, after 3 weeks he claims he's only received $100K. At $100K/day requested it could have been completed in a week.
Second, requesting ones own money, isn't hand holding. Rather, it appears as if IB client service, sometimes lacking, was clearly faulty based on what's been posted.
Any knowledgeable trader knows there's more to "cost" than commissions. I prefer superior customer service and gladly pay slightly higher commissions on my trades.
Quote from DHOHHI:
Rather, it appears
And there is the Key word... Appears...
We dont have IB's side of things. We dont know the entire story, just his side. People can only repsond out of their experience. If IB hasnt given them hassles with regards to their funds, then what makes this guys situation unique????
What are the HIDDEN details....
Quote from DHOHHI:
Second, requesting ones own money, isn't hand holding. Rather, it appears as if IB client service, sometimes lacking, was clearly faulty based on what's been posted.
By the way, I consider it hand holding when all of this information is clearly accessible on IB's web page and the starter of this thread either didn't take the time to read it or is just ignorant on the subject.
Quote from sprstpd:
By the way, I consider it hand holding when all of this information is clearly accessible on IB's web page and the starter of this thread either didn't take the time to read it or is just ignorant on the subject.
Your interpretation is different than mine.
IB states "Customers without the security device will be limited to a maximum withdrawal of $100,000 per business day". The math is simple ... if you want to withdraw $500,000 then it could be done in 5 business days (without the security device). 3 weeks is a lot longer than one week and per IB's own statements the $$$ should have been sent to the client by now. The client shouldn't have to jump through hoops for something so simple as the withdrawal of funds.