IB Quote Problems

Now it's one week for NYSE quote and routing problems. This is not good. I don't like.
quotes I mind less although I would expect the quotes to be correct. But the real damage is with routing problems when at times, it was impossible to send or cancel an order or even know if one order was filled.

The week end is coming, which is a better time to fix hardware and software problems. I hope we have a smooth ride next week. it is too early to go elsewhere, not too early to look what is available there. I still love the comms and the fact that you can trade so many instruments with IB. But 3 weeks of problems would really be not serious.
 
Are ib using Ip multicast or normal ip to disseminate their quotes? I would suggest they call tibco and use Ip multicast if they are not doing so. That would save their ethernet switches having to work so hard.
 
Originally posted by just21
Are ib using Ip multicast or normal ip to disseminate their quotes? I would suggest they call tibco and use Ip multicast if they are not doing so. That would save their ethernet switches having to work so hard.
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I believe they are uploading from a standard 14,400k modem into an AOL proxy server. :) Just kidding, I wish they'd charge .002 cents more and upgrade their hardware/Internet connections. I think I'm paying more than that in missed trades. But overall I'm still happy with them, things are just working at 98%. I'd love to have trailing stops though!!!
 
I am glad I haven’t switched to the mechanical trading via the API.

The bad quotes would have played havoc with the system.
 
IB's TWS is a miserable system due to their bad data feed. When a strong buy or sell run is under way on a heavily traded stock, the quotes lag or freeze. You would think IB would fix this problem instead of just talking about fixing it.

IB should get the quotes they display in TWS from Townsend Analytics, give up on getting the quotes direct from the ECN's and exchanges, but still transmit the orders in the same way IB has been doing.

Catoosa
 
I e-mailed IB's mgmt about this persistent problem and they replied with the following:


"We have been notified about occasional delays in the quote stream.

The problem is in our market data distribution system. The Best Execution order routing logic is not effected.

Even though these delays are only occasional, we are taking them very seriously and address them by replacing a module in the market data distribution system.

If your problem is of a continuous nature, please let us know."


Not really what I was hoping to get as it seems to be a very superficial treatment of the concern but atleast they admit the problem and say they are doing something about it. I did ask them about a time limit when this would be resolved. But as you can see no mention of it in their reply.
 
Remember that 80's tune?

Neverending Story?

coolman.gif
 
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