IB Down

Kept logged out. The connection was cut off every 15 to 20 minutes. Anyone knows when they are going to fix it???

:mad: :mad: :mad: :mad: :mad: :mad:
 
Quote from risktaker:

Total disaster today.

Still keep getting loggie off intermittently.
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You need to contact the help-desk if you are having problems.
 
Quote from IBsoft:

You need to contact the help-desk if you are having problems.
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I have sent them two emails and am still waiting for a reply.
 
Quote from lmn:

I have sent them two emails and am still waiting for a reply.
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You should pick up the phone and call if you need immediate attention.
 
http://www.interactivebrokers.com/en/software/systemStatus.php?ib_entity=llc

IB status is fine, but -many customers reporting same problem today. and it's been confirmed by Ib reps that they have some issues...
http://www.elitetrader.com/vb/showthread.php?s=&threadid=67650&perpage=6&pagenumber=2

But this time around, it's IB. I spoke to them, they're having problems with one of their gateways.
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personally-i would put something on status page. it will be honest and then-it's up to customer-to trade or not to trade today.
 
I feel that the IB usually downs during the open of the US markets. It has less problem in the morning of Europe. Why? Is it because their system cannot handle the number of connections?
 
Quote from 0008:

I feel that the IB usually downs during the open of the US markets. It has less problem in the morning of Europe. Why?
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this first time in months.
 
Quote from Bob111:

this first time in months.
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I had an outage today like the rest of you. But I have noticed of late --alot more disconnects and reconnects. It seems like this newer platform has some bugs that need to be worked out!
 
Quote from TGM:

I had an outage today like the rest of you. But I have noticed of late --alot more disconnects and reconnects. It seems like this newer platform has some bugs that need to be worked out!
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i'm running standalone TWS 854.7(dec 2005) which is pretty old.
having issues. on another comp paper trading running on 856(2006) same thing. connection was lost for 2 minutes couple times so far for last hour.
so-looks like it's not TWS version related issue and i hope -it will be fixed soon.miss couple good trades, but-it's ok.
 
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