Hi Everyone,
I mentioned that my STOP order was not executed. This was my fault after re-installing I forgot to check the box. But there is still a market order problem. I just sent a market order 2 minutes ago and it did not execute.
ozzy
I mentioned that my STOP order was not executed. This was my fault after re-installing I forgot to check the box. But there is still a market order problem. I just sent a market order 2 minutes ago and it did not execute.
ozzy
Quote from def:
mokwit,
most of the problems that cropped up in the complaints the other week were related to quotes and programming as well as management took a very proactive look into the issue. for the record, the data feed drops had nothing to do with the version of the tws.
stops: if someone complains about a stop, the service desk looks at the audit trail, time and sales and tries to determine whether or not it should have been triggered. I'm not stating the previous poster (ozzy) is wrong but it is our experience that most complaints about blown stops have to do with how they were entered and/or a misunderstanding of how they should be triggered. ozzy, if you would like us to further look into your case, send me a PM and I'll reply with details of who to contact on our help desk.
back to charts: you can try out the beta from the browser based TWS (ie. you do not have to download to overwrite your stand alone version of the TWS). For those interested, I am sure IBsoft would like to hear your feedback. You'll see that given constructive feedback, the offering will continue to vastly improve.