FXCM Discussion

Quote from SimpleTrades:

Neither my credit card company nor FXCM can provide an answer. Each claim the other is at fault, So.......


Anybody else from Canada discovered that they can no longer use their credit card to make a deposit into their FXCM account??

I guess its time to switch to another broker - one that allows me to trade more than just forex in Canada.

Hi SimpleTrades,

We haven't had no other reports from clients in Canada regarding any difficulty making deposits via credit card. It's possible your card might have a security feature on it that is blocking your online transaction. If you have already spoken with your card company, and they can't identify the problem, then we would be happy to arrange a conference call with you and your card company to determine the issue. You can reach our live customer support team 24 hours a day at 1-888-50-FOREX.

Jason
 
Quote from ssss:

FXCM "Software Contest "

Both paltform's of FXCM , downloading and java are good

But ... FXCM must evaluate possibility to develop 3 Platform

A lot of potencial client's used public access ( University, McDonald,Apple
&) ,where downloading and java version not work
(local root rule sre different )


Simple web platform wihtout java
######################

Example Optionsxpress -one from platform's work from any public
#################################
access
#####


Your respectfully

Hi Ssss,

FXCM does have a web version of our Trading Station platform. It uses Adobe Flash, not Java, and works on both Windows and Apple computers.

trading-station-web-overview.jpg


Here's a link to Trading Station Web: https://tsweb.fxcorporate.com/

Jason
 
Hi Ssss,

FXCM does have a web version of our Trading Station platform. It uses Adobe Flash, not Java, and works on both Windows and Apple computers.
--------

Yes ,i knew ... tested multiple time's

But it is not pure web version ,as by Optionsxpress
(possible with java)

Do not work from any public access ...
###########################
 
Quote from ssss:

Hi Ssss,

FXCM does have a web version of our Trading Station platform. It uses Adobe Flash, not Java, and works on both Windows and Apple computers.
--------

Yes ,i knew ... tested multiple time's

But it is not pure web version ,as by Optionsxpress
(possible with java)

Do not work from any public access ...
###########################

Hi Ssss,

Could you please clarify what you mean when you say that you are looking for a "pure web version" ?

At first I thought you meant that you want a web-based platform that does not use Java. Please let me know if that's not the case.

Jason
 
Hi Ssss,

Could you please clarify what you mean when you say that you are looking for a "pure web version" ?
-------------

Dear Sir

1. Make Account by optionsxpress ( it can be performed wiht 0 cent)
and compare

with

FXCM web version - before started some 5 sec need to download
(Java ,adobe ?)

888poker.com -equal story ,some 5 sec to download adobe


Optionsxpress in pure web version (wihout java ,adobe )

work from any public access
#################

Dissadvantage ,that new quote can be received only with button press

But better this kind ,as no any ...

Different local root's by public access have different rule's

Java ,adobe not work in each case by publci access (university ,Apple house ,McDonald &)

2. Military most expensive communication system Milstar ,Milstar-2 ,
AEHF can transmit 1.55 mbit -8.192 mbit sec

but for heavy jamming condition exist possibility to use

75 bit/sec
#######

3. If IT department by FXCM have competent person ,this can answer
to you ....

Your respectfully ...
 
Quote from ssss:

Hi Ssss,

Could you please clarify what you mean when you say that you are looking for a "pure web version" ?
-------------

Dear Sir

1. Make Account by optionsxpress ( it can be performed wiht 0 cent)
and compare

with

FXCM web version - before started some 5 sec need to download
(Java ,adobe ?)

888poker.com -equal story ,some 5 sec to download adobe


Optionsxpress in pure web version (wihout java ,adobe )

work from any public access
#################

Dissadvantage ,that new quote can be received only with button press

But better this kind ,as no any ...

Different local root's by public access have different rule's

Java ,adobe not work in each case by publci access (university ,Apple house ,McDonald &)

2. Military most expensive communication system Milstar ,Milstar-2 ,
AEHF can transmit 1.55 mbit -8.192 mbit sec

but for heavy jamming condition exist possibility to use

75 bit/sec
#######

3. If IT department by FXCM have competent person ,this can answer
to you ....

Your respectfully ...

Thanks for clarifying. So what you want is a web-based platform that uses neither Java, nor Flash. Our Trading Station Web platform uses Flash, but I have passed your feedback onto our developers. I'll update you, should we develop a non-Flash, non-Java, web-based platform.
 
Thanks for clarifying. So what you want is a web-based platform that uses neither Java, nor Flash. Our Trading Station Web platform uses Flash, but I have passed your feedback onto our developers. I'll update you, should we develop a non-Flash, non-Java, web-based platform.
--------------

Dear Sir

That was only for information ...
---------------------------------

It is your company and you knew better your business ...
( and responsible for all kind of activities )

Your respectfully

P.S ... Oanda used popup windov (not only downloading )

popup windov can be blocked from local root
 
Quote from Wallace:

when will FXCM Canada cfds be available for trading ?

Hi Wallace,

Whenever we introduce new products for trading there's an approval process they have to go through with the local regulator. I can't tell you of an exact date when CFDs will be available on our platform for traders in Canada, but I will post an announcement here on the forum, when the time comes. If you would also like to be notified personally, you can send me a private message with your contact details.

Jason
 
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