Ensign Software - Gone to the DOGS

Quote from Shel M.:

Oooops! Sorry, you got the wrong guy. Sheldon is in support at Ensign. I happen to have the same first name but I'm located in Florida. Oh, much warmer here.

Perhaps the issue is that I require very little from charting software: Price bars, couple of moving averages. And, that's about it. I suppose a number of charting programs would work, just used to Ensign so I stick with it.

Shel

Here's my morning trades on NQ (2/8/08):

Do you cap your bars?
 
Quote from ButterMilk:

Ensign just up graded there system again today 020709. Refresh seem to be working correctly now. I'm holding my breath!!!

Damn it man... you tricked me. I actually tried to upgrade to the new version again!!! For the 7th time and same refresh problems here.

The funny thing is the only reason I want to upgrade is because I like the look of the new color shading on the indicators.

I use Esignal data and see the same problems as before. It refreshes my daily charts fully then erases the data from now till October. Also has some funky refresh on my tick charts. If I use a new symbol it only refreshes the minute charts for the current day?!?! No historical data unless I manually refresh!!!

Unreal how screwed up the new refresh is.

Quote of the year from Howard: "There were no changes made to the refresh in the new version"

My response: "I respectfully disagree sir"
 
Quote from ProfLogic:

Do you cap your bars?

Yes. Been using constant volume bars for about a year now and really like them. However, also keep an eye on some minute charts but trades are done with the volume bars. On NQ 1-2k works well for me as does about 5k on ES. What's your experience?

Shel
 
Quote from flipflopper:


Quote of the year from Howard: "There were no changes made to the refresh in the new version"

My response: "I respectfully disagree sir"

2/07 version SEEMS to be working OK so far FWIW.

This reminds me late last year I pointed out that a DYO for estimating the volume of the current bar wasn't accurate. Howard admitted there was a problem but he wasn't going to fix it. I noticed in one of the DYO Q & A someone else asked about the same DYO not working and Howard claimed there was nothing wrong with it. Ultimately I wrote my own volume estimating DYO that actually works very well.
 
Quote from Shel M.:

Yes. Been using constant volume bars for about a year now and really like them. However, also keep an eye on some minute charts but trades are done with the volume bars. On NQ 1-2k works well for me as does about 5k on ES. What's your experience?

Shel

Your welcome.

William Schamp. Inventor of the Constant Volume Bars
 
Quote from Aaron Copland:

You must be the only person ever on ET to say CQG sucks. The fact you did say that is suspect.

I have heard they are to $$$$$$$ but never that the sucked, your a fraud.

Yes you got me I am a fraud!!! I don't trade, I just spend time ET pretending to in between burger flips :D

OK. Let me rephrase, CQG sucked FOR ME compared to certain other charting platforms. There are certain charts that I would've liked to look at that were not chartable on CQG without some in depth knowledge and even then did not come out the way I wanted. I always had to call customer support and have them email me code. It was a pain.

I PRETEND to trade intraday and PRETEND to trade size, but for some reason, I don't have a dire need for my charts to be 20 ms faster. Fast charts are not important to me, but being able to look at things the way I want to look at them is. I only look at my charts once every few minutes or so if that.

What is important to me is my TT being as fast as possible. I'm usually staring at my trading screen or watching porn.

My deepest apologies for I preferring something other than CQG.



Let me offer an alternate theory on why people that trade intraday size in futures use CQG.

Most people that trade size intraday started out in a futures prop house. Almost all chcago futures shops use CQG. Why? CQG is actually cheaper than other platflorms for them. They can have 4 different users on 1 CQG account. So that $700/month bill is divided into 4, all they have to do is add vid cards and split mice and keyboards to 4 users.

Whether these people leave to trade on their own or stay, saving a few hundred bucks is not enough reason to explore and learn other charting platforms. It's completely understandable. I refuse to even try another trading platform. The learning curve is not worth the monthly money saved. But, IMO CQG is still overrated.
 
CQG is mostly about data. I was not impressed with their charting platform. I wonder if MarketDelta, matched with them, would provide a decent (pricey) solution.
 
Well it appears you can no longer use the 11/3 version.

I had to download the new version and it's crap as far as the refresh goes. You have to manually refresh a chart every time you switch time frames - something you didn't have to do in the 11/3 version. Add to that, it also hangs for 15-30 after the refresh.

Not sure how they managed to eff this up but it sucks and does nothing but interfere with my work flow.
 
Quote from bugscoe:

Well it appears you can no longer use the 11/3 version.

I had to download the new version and it's crap as far as the refresh goes. You have to manually refresh a chart every time you switch time frames - something you didn't have to do in the 11/3 version. Add to that, it also hangs for 15-30 after the refresh.

Not sure how they managed to eff this up but it sucks and does nothing but interfere with my work flow.

What did Ensign support say?

opm8
 
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