well you don't know what you are talking about: the real money IB makes is not through the small retail traders who need hand-helding, it's through their market making.Quote from CalScholar:
I may have to short IB when the company goes public. Reading through these forums, it's astounding how much negative coverage these guys receive from their clients. Surely, another company will spring up offering the same package as IB, PLUS CUSTOMER SERVICE.
Quote from cvds16:
well you don't know what you are talking about: the real money IB makes is not through the small retail traders who need hand-helding, it's through their market making.
Quote from cvds16:
you really are not too clever, are you ? I said MARKET MAKING
Quote from Traveler:
100k isn't a large account. I would call it retail until it's at least 1 MM.
Quote from OldSoldier:
I am a "small retail customer." I've used IB for more than three years and have three trading accounts. I've used Customer Service only once on a small matter, and have been TOTALLY pleased with the company. I love the access, the speed, the price, and the service. No complaints here!