Originally posted by MPR
I cant resist either....I even joined the website to chime in on this one.
First Op has a great tech desk. Great telephone policy too. I think its: If REDI goes down...no one answers any phones.
Back up systems in place? Sure, REDI over the net. (Brilliant)
Tech at BT? yeah right. The secretary? Don? With 600 or so traders all wanting to get out of positions or get statuses at the same time, even if they(Don,Eddie,Bob,whoever) did act as tech support it would be a futile act.
I am certain that anyone that has ever traded at Bright knows this one little fact all too well.
Sour grapes? hell yes, not being able to get out of a trade or get a report back on a fill or cxl. in a fast mkt condition with REDI on its daily blink cost me enough to make that my last day of trading at that jokester shop.
Now I trade in an office with not only back up connectivity but 2 back up platforms. If something goes down 2 seconds after a surprise rate cut (or whatever) I know I can get an order to NY or wherever I want it to go within seconds. That is is the sort of thing that has become most important to me after my BT experience.
MPR- Not an alias, just an acronym.
Let there be no misunderstanding, I AM a disgruntled X-Bright trader.
Once again, outdated information. We switched from First Options when GS took over SLK, so all the support is handled in NYC. And we have hired directly from the Redi desk, and we keep ahead of the game. If we really needed all that "back up" we'd have it...simple as that. We have problems at times, just like everyone else, but not often, and not seious.
Some of you simply don't seem to understand that it is a bit different when you have 42 offices and 700 traders (or so), than when you have a dozen locations or something.
We have to constantly upgrade the connectivity, like we are now (again), to keep up with the growth. Our trading styles are not as frenetic as some firms, but overall our traders do great.
We have checked out other software packages, and haven't really found anything significantly better enough to bother with a company wide change.
We may decide to offer alternatives to Redi as an option. We've been checking into that over the last few months.
Anyway, I'll get to some of the other posts a bit later.....
Don