I anticipated some problems coming down the line, that's why I left them several months ago. Every time I dealt with them on the phone, they were always talking about "how are we going to make more money" and when I tried to get my black box connected to their systems, boy did they sure look for extra charges to tack on there. They didn't even honor the original deal we had inked that got me to switch in the first place.
There are other firms out there who really care about their traders bottom line and not just their own, unfortunately, they weren't one of them.
However, diligence and hardwork does pay off. I finally found an excellent firm out there that provides a fair deal, Good commissions, adequate BP, reasonable holding costs(they don't try to rape you on haircut!) and have a great trading platform with good backend support. This is the place to go for traders who conduct their trading like a business.
Good trading to all!
Mike