I short 4000 shares of SVN at 1.38 using their crappy SmartEx. I go to bid 2000 on ARCA at 1.30 and get filled. I look at my position and it shows I am long 2000 SVN and Short 4000 svn. I ask Live help how is that possible and they don't answer for 4 minutes. I try and enter another bid for 2000 on ARCA and I get a message that says I can't use ARCA since I have a long and short position in the stock and I need to use the SmartEx. ridiculous this crappy software.
I place my bid get filled and now it shows I am long 2K and Short 2k.
I reply in the live help while I am still waiting for a response that I closed out the position and they need to clear my account, and that their new software is terrible.
What a clusterfuck.
I place my bid get filled and now it shows I am long 2K and Short 2k.
I reply in the live help while I am still waiting for a response that I closed out the position and they need to clear my account, and that their new software is terrible.
What a clusterfuck.