
Quote from seasideheights:
I feel sick. I just started with cybertrader. I also have a schwab account with streetsmart pro. That schwab account is crapola. The routing options stink. There's no cyberXchange routing, no Emini charting, no notification of short share availabilty when calling up a symbol, you can't short thru an ECN, SmartEx is much slower than cyberXchange to the point that I wouldn't use it to scalp trade, Schwab PreMarket & Schwab PostMarket routing don't mate up with the 9:30 start time or 4PM closing time of the markets, you can't cancel orders from the trading window, you can't set hotkeys for orders, etc, etc etc. There's also no per-share price option. I could go on & on. I got fed up with MB Trading & thought I found nirvana here. I'm calling Cybertrader tomorrow & if my fears are confirmed, I'm off to find yet another broker.
This TRULY sucks.
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PS: Look in the fine print of the email for this sentence. "Not all features and services available to CyberTrader customers will be provided at Charles Schwab and Co. Inc." I also love this sentence from the website. "To prevent your account from being transferred to Schwab, prior to the conversion process taking place in December you will need to return the negative response card that will be provided and send instructions to CyberTrader for transferring the account(s) elsewhere. " In other words, if you don't like it, leave.
PS Part 2: And the email started with this lovely phrase... "I am excited to share some good news".
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Quote from seasideheights:
The Cybertrader API is not usuable in Schwab. Streetsmart Pro has no API available. I guess Schwab doesn't want as many executions.
You also can't short between 4:00 & 4:14. So, forget about shorting those Earnings releases.
I can see why Schwab would want to kill off Penson & merge some operations, but killing off key features & alienating your highest volume traders in your entire client base?Look at all the missing key trading features that don't exist in StreetSmart Pro in my prior post in this thread. Are those items irrelevant? Those are meat & potatoes items for traders who do high volume trading. Why doesn't Schwab/Cybertrader put THOSE items in their platform comparison of Cybertrader Pro & Streetsmart Pro? C'mon guys, list ALL the changes.
What idiot, yes idiot, came up with this plan? If you want to merge, you merge, keep all the features, let your client base get used to the new merged operations, then tinker ONLY if necessary & ONLY if your client base won't leave.