Why I don't see my IB orders on my TDA platform level II?

[callmepaul]

Hi,

I am wondering why is it that when I place an order with my IB account I don't see that order reflected on the TDA ameritrade Level II ?

Should I choose a specific exchange instead of using SMART? why this might be happening?

Thanks a lot!

 

[rmorse]

Options or equities?

 

[callmepaul]

Equities. Sorry about that omission.

 

[rmorse]

Not what I expected. Next time it happens, take a screen shot of TWS and TOS and ask IB why your orders are not reaching any exchange or ECN on the consolidated tape. You might have to change from smart to choosing an ECN.

 

[callmepaul]

Thanks, I will test it again tomorrow. I saw it happening for a while now.

 

[rmorse]

I only used TWS for a short time. I had issues with option spread orders not going to market, but never equity orders.

 

[callmepaul]

Thanks, I will post my screenshots tomorrow if it happens again and also contact both brokers.