Why I did not get any rebates

D

Dna7272

Hello,

Today I bought some stocks. I was providing liquidity, meaning that I placed my orders on the bid price and was waiting for my order to get filled. My orders sid there for about 10 to 60 seconds before they got filled. I used NSDQ and ARCA routes.

But almost with my all stocks, I did not get any rebates, instead, I was charged ECN fees as I was taking liquidity. How is that possible?
I have contacted my broker about the issue, and they advised me to contact again if I encounter the issue again.

Have any of you experienced this issue?
 
traider said:
Why are you so nice to your broker when they can't be bothered to help you
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That's a good question. I am not getting anything from saying something bad about my broker. Probably this thread would not do much damage, but my broker losing clients might be detrimental to me because of economies of scale
 
Dna7272 said:
I wrote you the broker name in private tread. I don't wanna hurt my broker
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I got your PM. Your broker is a fine and reliable company, they should be able to clear this problem for you.

If the rebates you talk about are a very small dollar amout, then do as your broker suggested and wait if this problem comes again.
 
CALLumbus said:
I got your PM. Your broker is a fine and reliable company, they should be able to clear this problem for you.

If the rebates you talk about are a very small dollar amout, then do as your broker suggested and wait if this problem comes again.
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The broker is fine. I was worried if there is something that i did not know about the rebates. Maybe there's some kind of special rule that I don't know. I just carefully checled my trade logs. One of my orders sit on bid for about 8 minutes and was chrged as i was taking liquidity
 
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