They want to whittle down smaller accounts.
Big U.S. brokerages are redefining the term “wealthy” in their pursuit of ever-richer clients to prop up margins eroded by historically low interest rates and growing regulatory burdens.
Brokerages owned byMorgan StanleyMS-0.45%,Bank of AmericaBAC-1.23%andWells FargoWFC-0.33%have been using new incentives and penalties to push financial advisers to bring in more multi-millionaires and whittle down smaller accounts.
Clients with less than $750,000 are now considered “mass affluent,” meaning they may not get the same service as top customers because their financial needs are simpler, said Kendra Thompson, who heads the wealth and asset management division of consulting firm Accenture. Industry sources say that figure was closer to $250,000 before the financial crisis.
In a departure from their decades-long commitment to all investors, brokerages are increasingly referring customers with as much as a couple hundred thousand dollars to call centers and digital advice platforms, executives and advisers say.
http://fortune.com/2016/07/29/us-brokerages-millionaires/?iid=leftrail

