Brownsfan, I will say OpenEry was one of the places I had issues with. At one point they credited my account with an extra $50,000. The people you called were next to useless. At the same time the backoffice people were very good at figuring out what was wrong, but I don't want to have to make 2 calls for screw ups like that. At the same time that was 5-7 years ago, and they may have changed clearing firms and problems. I also had problems with their patform crashing, but again maybe that has changed. I had to call quite a few times back then in a position when the platform crashed, and there never was an excuse for it.