Stay away from tradestation! The charts and matrix always locks up. I have called tradestation and they don't care. This has been an issue fopr a week. I called to ask them to give me a commission rebate or something and they laughed. They seriously read me the agreement over the phone that states they aren't responsible for anything. Basically I said hey I wouldn't be calling and complaining if it were a data isuse from the CME or the internet was down but this is your servers and it's been ongoing for a week. They don't care. So Tradestation is the only Company in the free world that can charge you without providing a service. Rather ironic that they are a brokerage and their primary source of income seems to be the people they could care less about. Been trading for ovr a decade and Tradestation is by far the worst and most callous platform/brokerage I have ever dealt with. Even Refco was fair and didn't intentionally screw you.
