I was at work in Annapolis at the time when my coworker called me and told me that a plane had hit one of the two towers. My first thought of course was a picture of a Cesna hanging precariously out of one of the windows.
I tried to log on to cnn.com but it was down. MSNBC gave error 404 and server busy. BBC wasn't working, either. Every online news web site was not responding. We didn't have television or radio here, so the only information I got was from the web.
At some point, CNN replaced their normal page with just a picture, headline and one story (to conserve bandwidth I'm sure, since they were no doubt getting hammered).
When I saw the picture, I was in shock. There was a huge hole offcenter from the middle of the tower and there was a tremendous amount of smoke pouring out of it. My next thought was, "Oh my god, how are they going to put that fire out?!"
Within a few minutes, another news report came in that the second tower had been hit. At this point, terrorism was apparent.
We closed up shop early because we were all too much in shock to really do any work (Golf center). Some of the people here went over to the bar next store and watched the two towers collapse.
Once I heard the report of the Pentagon getting hit, I made a lot of phone calls to relatives, friends, etc. Most of them didn't even know what was going on.
I do remember calling one friend who was in a college class and he said, "You know I'm in class, this better be important!" I said, "Well, yeah, it is pretty fucking important actually -- the twin towers are gone."
He didn't believe me. Most of the people I called didn't believe me. Another friend was sleeping when I woke him up. I told him what was going on and he said, "Nice try, I'm going back to sleep." I called him back and said, "No shit, get your ass up and turn on the television -- this is real." I heard him mumbling and then, "HOLY SHIT!"
I think that day was just too surreal for me to grasp. Even till this day, I still don't think I will ever really accept the magnitude of what happened. I see the videos of the planes hitting and the towers falling and people jumping to their deaths but it just seems like a very surreal dream.