I had one potential trade recently, maybe a month ago, where my TWS was not staying logged in properly, and I had submitted an options order for 10 contracts, and the light never went green before TWS got pink and disconnected. I checked my daily statement, and there was no debit listed for any options cancellation fees, so I assumed the order never went live.
After submitting this order, I did hit cancel, and the order did turn pink -- pending cancellation -- before TWS got disconnected -- but the order had never first turned green nor did it ever go green, and TWS did not tell me that it was getting sent to an exchange. I did split the B/A -- so the order wouldn't have been immediately marketable, and with this accounting thing below, I'm wondering if I was charged a cancel fee that was not itemized in my statement???
After submitting this order, I did hit cancel, and the order did turn pink -- pending cancellation -- before TWS got disconnected -- but the order had never first turned green nor did it ever go green, and TWS did not tell me that it was getting sent to an exchange. I did split the B/A -- so the order wouldn't have been immediately marketable, and with this accounting thing below, I'm wondering if I was charged a cancel fee that was not itemized in my statement???
Quote from sprstpd:
I found the thread on Yahoo and the conclusion was this:
So apparently this person was arguing with IB about an accounting discrepancy of 70 cents. And it turns out the discrepancy was due to a cancellation fee brought on by their own actions.
Now suppose this person became really agitated and aggressive over this 70 cent problem and claimed IB owed them 70 cents, blah blah blah. And then suppose it turns out it was just a cancellation fee. Depending on the severity of the customer's agitation, I can see IB telling them to close their account. I'm just theorizing - don't know the real details.