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Quote from FutureMann:
I funded my account yesterday morning and was not able to trade yesterday. Now, I found out that I can only trade 1 contract today! I talked to IB people and was told that I have to wait till tomorrow to trade more than 1 contract. Never had this kind of rediculous start experience with any other brokers. I hope there won't be any more weired stuff down the road.
I don't have details but let me post a few comments.
1. Accounts must fully be opened and approved before trading can commence - regardless if funding occurs. It seems you had a one day delay and I'm guessing it was due to the account opening. Delays could happen for a hosts of other reasons but if funding comes in via wire and the details match your account and notification via account management, your following wires in should go very smoothly and can hit your account as quickly as 10 minutes after being credited to our account.
2. the 1 lot. Did you sign the arbitration agreement? If not, you'll be limited to 1 lots. Given that you spoke to CS and they said all should be ok tomorrow, I suppose it will.
3. Ted Zhang: complains that we withhold funds. Well, we do if the outgoing/incoming funds don't match the name on the account or funds can get locked up if outgoing instructions don't match the receiving bank, etc. However, for the exceedingly vast majority of outgoing wires (and we process thousands of incoming and outgoing wires each day) go smoothly and without any hitches. If this was a common you'd see hundreds of complaints about this on this site - keep in mind this is a site where people jump to post negative reviews due to slippage on a demo account. Thus I think it is fair to assume if there was a serious issue with deposits and withdrawals you'd be hearing more from the many thousands of clients who view and post on this site.
