THIS SUCKS ITS GOING TO BE TEDIOUS JUST TO LOGIN
Secure Device Required for TWS
Integration of the Secure Transaction Program and TWS login process is complete. Implementation for traders will take place in 5 business days. Starting Thursday June 14th, traders will be prompted with a challenge number upon logging into the Trader Workstation. If there is a problem with the device, IB will allow a 5 business day exemption from the process. You will need to contact the Help Desk and request a one time challenge pin. That pin will work for 5 business days.
The STP program is mandatory. We understand security, by nature, is not convenient and it may be frustrating adjusting to this new security system. However, there is an increasing (and well reported) incidence among banks and brokers worldwide of account intrusions creating significant losses in the compromised accounts. Losses can occur in the form of withdrawal of funds, via unauthorized trading activity, as well as secondary forms of identity theft. The intruders are highly sophisticated so even clients with basic security practices such as firewalls should not consider themselves immune. The BEST form of account security requires a physical device in the possession of the authorized user. This is the basis of IBâs security protocol.
During US business hours (8:00 to 18:00 EST), please call 203-618-4006 for support or with any questions related to your device. Please use the local help desk numbers during European and Asian business hours.
Please give this process a chance. It is the best way to protect your assets.
IB Professional Services
Interactive Brokers LLC
Secure Device Required for TWS
Integration of the Secure Transaction Program and TWS login process is complete. Implementation for traders will take place in 5 business days. Starting Thursday June 14th, traders will be prompted with a challenge number upon logging into the Trader Workstation. If there is a problem with the device, IB will allow a 5 business day exemption from the process. You will need to contact the Help Desk and request a one time challenge pin. That pin will work for 5 business days.
The STP program is mandatory. We understand security, by nature, is not convenient and it may be frustrating adjusting to this new security system. However, there is an increasing (and well reported) incidence among banks and brokers worldwide of account intrusions creating significant losses in the compromised accounts. Losses can occur in the form of withdrawal of funds, via unauthorized trading activity, as well as secondary forms of identity theft. The intruders are highly sophisticated so even clients with basic security practices such as firewalls should not consider themselves immune. The BEST form of account security requires a physical device in the possession of the authorized user. This is the basis of IBâs security protocol.
During US business hours (8:00 to 18:00 EST), please call 203-618-4006 for support or with any questions related to your device. Please use the local help desk numbers during European and Asian business hours.
Please give this process a chance. It is the best way to protect your assets.
IB Professional Services
Interactive Brokers LLC