Yeah, everyone says that Sungard ( the huge financial services company on the NYSE ) bought Andover because of Hammer.
However, everyone that trades on the Hammer Platform knows that Hammer has gotten rather "long in the tooth". The charting is a joke ( from the Quotron days of the early 80s ) and there are tons of "bottlenecks" in the Cytrix-based Hammer version for the remote trader.
The servers that handle Cytrix-based Hammer need upgrading in order to raise the capacity of the platform and stop these "bottlenecks and freeze-ups". Moreover, the guys that support the Cytrix-based platform are SUBCONTRACTORS and not even a part of Sungard/Assent/Andover.
About two months ago a decision was made to upgrade the Servers that handle Cytrix-based Hammer. Thus far, nothing has been done, and from what I have heard from the subcontracting group that supports Cytrix-based Hammer, they basically laughed at the first offer that was made to them by Assent because it ( in their words ) "sucked so bad".
Meanwhile, my phone calls and E-mails to Bill Meyer at Assent regarding my concerns with Cytrix-based Hammer have gone unanswered.
It gives one the perception that Andover has become part of this huge company called Sungard and the organizational structure is so clogged-up that there is no longer any sensitivity to responding to the CONCERNS of the trader anymore.
With such a lack of a commitment to supporting the Cytrix-based Hammer version that so many of us REMOTE traders use, it really makes you wonder what the goal of Assent or Sungard is.
What a shame.
