Definitely! Which broker are you using?Losing connection to the broker server. During big news events.![]()
Definitely! Which broker are you using?
Well it'll be nice to know which one so people can avoid it. I've heard some bank brokers have those issues like Scotia bank (aka Itrade.)I actually changed the broker once it pulled a few of those tricks on me.
Many years ago I had an Australian E-Trade account and was live trialling a new system where I placed numerous buy orders simultaneously. Anyhow their platform froze when the market then was opening (Australia wide) in the middle of my experiment for something like 20-30 minutes and I lost a couple of grand that morning. I made a vigorous complaint and the best they could offer me was 1 free trade as compensation. I told them to stick their one free trade in the place where the sun don't shine and moved all my money to another broker promptly. The amount of commission they lost from that far exceeds any compensation they would have paid me. Subsequently too, I have talked other traders away from using the E-Trade platform. Idiots!I actually changed the broker once it pulled a few of those tricks on me.
Well it'll be nice to know which one so people can avoid it. I've heard some bank brokers have those issues like Scotia bank (aka Itrade.)
Just one of the reviews on google.
Mar K
8 reviews
2 weeks ago
Their system goes down at very crucial times, and this time it caused me to lose the money for my dream vacation...$2700 + + +
It is devasting to me. And they take absolutely NO RESPONSIBILITY for their system crashing at crucial market points. They don’t seem to learn from the previous crash, to fix the problem. So it happens again.