I think it is other way around. Note that IB requires some experience even to open an account. We still should help IB to sort out the problem unless it takes too much effort during the trading hours.Quote from musicman:
My guess is most of the people who complain about IB have not had much experience with other brokers. All brokers have their problems. For those of you complaining about IB charts , if you were serious about trading you would have other options to use for charts.