Quote from version77:
I realize that what you have said might be true. Have you been
with TS personally? Right now, the way I am trading I don't need
fast data. I do need a broker that doesn't disconnect 3x a day
and cannot keep stops on their servers. IB does not keep GTC
stops on their servers. They redo them each morning. What is up
with that? Why do they do that? Trading is more than having a
robust feed don't you think? Another thing about IB that bothers
me is the fact that a lot of the time certain symbols are not even
available for trading! Try getting out of a short that is tanking
when that happens. And what about the times when IB goes
down for half a day or whatever? And you cannot even tell
whether you should hedge with another account? I guess I could
go on an on. We all have heard it before right?
Also as TS points out, they do not have a MM like IB does. So no
conflict there. And TS does not have people on the floor like IB
does. A broker here on this site once told me that when you
trade listed stocks with IB you are trading against IB. Then again,
he was trying to get me to go trade with them...
As far as cutting corners with customer service, do you really
think IB's customer service is better than TS? Give me an
example.
I'm going through all the TS posts now to see what traders have
said about them.
As far as IB's robust feed, it is not even tick by tick is it? Didn't
think so. I don't think their feed is worth trading with. It stops
and hesitates quite a lot.
Also, can you tell me about any of the ways TS tries to screw you?
I would really like to know before I walk into another broker that
isn't up to par.
a couple of other posters have made points I would have made about IB. I don't understand the significance of the mm claim. You can always self-direct your route. In my experience limit orders go up on Islnd immediately. I have never seen any screwing around.
As for TS, I have never used the TS brokerage. I did use the early versions of Ts from ver. 1.0 up through the disaster that was 2000i. Of these, two(1.0 and 2000i) were clearly not ready for prime time when released. Version 4.0 was brilliant. Their game was a common ploy in the software world--keep introducing "new and better" versions of stuff that worked perfectly well, charge you a bomb for the new one and drop support on the old. Their tech rep's had little apparent knowledge of the product or trading. For nonprogrammers, learning Easylanguage is time-consuming, and at least when I was using them, they would not answer coding questions on the phone. Very annoying and difficult to deal with.
Frankly, they left me with such a bad taste in my mouth that I would never, ever consider using them as a broker. I suppose it's possible they have improved, but the same people, the Cruz brothers, are still running things.
I will say I learned a lot from the backtesting ability of TS. I think some sort of backtesting is just essential for a newbie trying to trade futures. At the time TS was pretty much the only game in town, at least for a retail trader without extensive programming ability. Now there are plenty of alternatives.
