What is the Mercedes Benz of trading software
- Thread starter ryancohen
- Start date
It did not surprise me one bit to see a bunch of stupid of topic answers.
If you want the mercedes of technical analisys software its CQG. It drives my nuts the way they nickle and dime you to a slow death by charging for delayed data. Can you belive that charging for something that is free.
Ah, a man who is looking for a high performance vehicle. The highest performing I've found is current price action. Added benefit: this ride is free, all you need is a track to run on, e.g. TradeStation, etc.
Very powerful application... you can create just about any custom indicator or system process in .net, delphi, vb, and other languages, etc...
<b>But support is by email only</b>... and you better be very knowledable about your computer and how software works and how to use a help file for every single issue... becauase they do not hold your hand like eSignal... they require sophisticated users...
as to support they have the a similar setup as Sierra Charts ($17 dollars a month) email help and forum... even though they are charging you $100 a month for their software rental fee or $1400 (rounded off up) cost for buying their software outright not counting the upgrades you will pay for in the future...
Also, I have tried calling their support phone number and they do not return your call... their email support comes about every 3 hours or later... so that is something to keep in mind...
powerful product but slow and sometimes inefficent support...
cj...
What is the Mercedes Benz of Trading software?
Deep deep pockets:
Vhayu Velocity with a direct HyperFeed server...
Deep deep pockets:
Vhayu Velocity with a direct HyperFeed server...
But support is by email only and you better be very knowledable about your computer and how software works and how to use a help file for every single issue... becauase they do not hold your hand like eSignal... they require sophisticated users...
Also, I have tried calling their support phone number and they do not return your call... their email support comes about every 3 hours or later... so that is something to keep in mind...
powerful product but slow and sometimes inefficent support...
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I think you hit on a MAJOR issue and most users,especially at the beginner/intermediate level really underestimate the importance of live support,be it chat or phone support.....
I would NEVER again purchase a trading software package that does not have live suppport.The software company can promise you the earth,moon and the stars,but when it comes time to answer my questions,I want LIVE support....There is NO substitute
Also, I have tried calling their support phone number and they do not return your call... their email support comes about every 3 hours or later... so that is something to keep in mind...
powerful product but slow and sometimes inefficent support...
--------------------------------------------------------------------------------
I think you hit on a MAJOR issue and most users,especially at the beginner/intermediate level really underestimate the importance of live support,be it chat or phone support.....
I would NEVER again purchase a trading software package that does not have live suppport.The software company can promise you the earth,moon and the stars,but when it comes time to answer my questions,I want LIVE support....There is NO substitute
Yes tis the best... so...
if you will chip in and send this to me i will glad pay you by tuesday...
Absolutely the only way to go... can save you hours of frustration...
cj...
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