I have been with OXPS for a year and while their equity/options platform is outstanding (in my view) their futures platform leaves MUCH to be desired.
Short list of problems since December (when I think they incorporated the BrokerXpress customers) include:
- Flex Charts that don't provide reliable realtime data
- Flex Charts that don't provide reliable price action (ie candles) displays
- Cumbersome order entry for futures -- definately NOT for scalpers/daytraders!
- Slow website/webpage refreshes -- ie, 2 mins to get from previewing-to-placing an order page
...and perhaps most of all....
HORRIBLE fills on the ES. I've had market orders take over an hour to get filled -- during which time I had no idea what my entry/exit point was. The problem, from what I have seen and read, isn't with the CME or RJO (their clearing house) but rather somewhere within the OXPS futures environment.
I would avoid OXPS for daytrading futures, but highly recommend them for options and equities. Also, I will say for the most part OXPS customer service is first-rate and has been very responsive in dealing with my issues over recent months. It's just that for FUTURES they're not designed, I don't think, to be a daytrading environment.
ETA: I am moving my futures trading to Open Ecry. Very impressive stuff there!