Quote from LeeD:
The proiblem with Norton is their version release model model. Every year they release a new version of their Internet Security (sometimes 2 versions like actual Internet Security and Norton 360).
Note that Internet Security is a "subscription" software. Because the main value of the software is regular updates with new virus signatures etc, the upfront cost with most providers is close to zero.
With Norton when you subscribe for another year you don't get the latest version, instead you get subscrition for virus signatures for your (now outdated) version but for the same or higher price than the newest version in a retail box coplete with 1-year subscription.
As you keep using the older version support decreases, online help stops working etc. It's naturally a seriosu stratch for Norton to support 10 or more version cocurrently each with its own visrus signatures.
On the other hand, if you buy the newest version instead of extending subscription, it's a lot of hassle to uninstall the old version, install the new version. To make it worse, components form the older version that didn't uninstall properly often make the newer version unstable. That's exactly the kind of hassle you don't want from a utility that is supposed to run unobtrusively in the background.
My advise is as follows. Get internet security software that only has one (latest) version, not a new distinctive label every year.