Weird price spikes in PFGBest/NT 6.5

S

SonnyJim

Hi - getting weird spikes in the price feed (see pic), using NT 6.5 and PFGBests's PFGAPI connector, tried reinstalling both, still getting the spikes, PFG says they can't duplicate it, any ideas?

Only happens live, historical data looks ok, just started after starting up NT this Sunday, and it happens on two different computers (one XP, one Win7)...

Thanks
Jay
 

Attachments

I suggest sending this to my support team however, you can check this by looking at Time & Sales window to watch to see if the out of range ticks are coming through.
 
Hi Ray, I did post in the Ninja support forum, they verified it, and suggested i take it up with PFG, which I will. On another forum, someone posted that he was having the same problem, using NT 7 (I use 6.5) and his started happening at the same time, so it is probably not a NT issue persay...thanks for your reply.

Jay
 
Quote from SonnyJim:

Hi Ray, I did post in the Ninja support forum, they verified it, and suggested i take it up with PFG, which I will. On another forum, someone posted that he was having the same problem, using NT 7 (I use 6.5) and his started happening at the same time, so it is probably not a NT issue persay...thanks for your reply.

Jay
More...

Thanks for following up with my support team and I am glad they were able to help you.
 
Looks like PFGBest fixed the issue, so thanks to everyone for the replies, and thanks to the PFGBest folks for getting it solved.
 
You must log in or register to reply here.
Back
Top