Things on my end have been alright (for the most part) I had a couple times when my DOM just stopped moving for about 10 seconds which really pissed me off, but other then that its been smooth sailing. But if you guys are experiencing these problems it is unacceptable and OEC better get on it. Hope all is well.
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WARNING: Open E Cry
- Thread starter Forrest Gump Jr
- Start date
Still good here today.
I hope everything gets fixed for everyone b/c I think OEC is a solid place to trade at.
I hope everything gets fixed for everyone b/c I think OEC is a solid place to trade at.
This morning I had 2 disconnects, each lasting about 5-10 seconds. I had charts freeze and then not update (rebooted software fixed that). I was told via chat that they were unaware of any issues this morning, after reading this thread it looks like it wasn't just me though.
The platform has been much better this week, not perfect though by any means. The previous 2 weeks were a nightmare that I hope are behind us. Today's disconnects have me a little rattled though. (that and I am working on tax crap isn't helping).
I'm still in wait and see mode with them. Without drastic reliability improvements happening immediately I will be moving to a new broker.
I know Amp lets you use the OEC software, has anybody at Amp had the same problems? Just wondering if it is an OEC problem or a software problem.
The platform has been much better this week, not perfect though by any means. The previous 2 weeks were a nightmare that I hope are behind us. Today's disconnects have me a little rattled though. (that and I am working on tax crap isn't helping).
I'm still in wait and see mode with them. Without drastic reliability improvements happening immediately I will be moving to a new broker.
I know Amp lets you use the OEC software, has anybody at Amp had the same problems? Just wondering if it is an OEC problem or a software problem.
Quote from Agassi:
Has the problem been fixed? I was just about to open an account with Open E cry. If this is not fixed, what other brokers are there which are good? Thanks.
Similar boat here. Their rates aren't that great but I like the software. Even though I don't like the ninja dom, I was considering dorman until I ran their zen demo a couple times.
CQG trader might be ok but I've never used it.
I've been disconnected 5 times today, each time for about 10 seconds. Sometimes my charts go blank when I get reconnected. No response on their customer service chat at all today.
Edit: finally got a chat response, they aren't aware of any system issues, he will talk to developers and see if they have any idea.
Edit: finally got a chat response, they aren't aware of any system issues, he will talk to developers and see if they have any idea.
This is it. I am setting aside my account with OEC. This is as bad as it gets today.
I will be looking for a new broker this evening.
Today was all I can accept from them.
Data and DOM frozen throughout morning and afternoon.
I have been patient for a total of 6 weeks from the first experience.
TOTALLY UNACCEPTABLE !
I have placed myself at risk too many times now in live trades and a frozen DOM.
This is the last post I will make regarding OEC.
I will be looking for a new broker this evening.
Today was all I can accept from them.
Data and DOM frozen throughout morning and afternoon.
I have been patient for a total of 6 weeks from the first experience.
TOTALLY UNACCEPTABLE !
I have placed myself at risk too many times now in live trades and a frozen DOM.
This is the last post I will make regarding OEC.