Funny no rebuttal from dd (Dead Dog) Perhaps now that the Orlando divison of OTA has closed, DD no longer has a reason to rebut myself or anyone else who has told the truth about OTA.
My complaints have been about the Orlando office. Others have commneted on other OTA centers around the USA.
So what went wrong with the Orlando OTA center? Here is my opinion based on what I saw there and from chatting with others at Trading Meetup Groups.
1) The organization needed a staff that was professional and really cared about the clients. From management on down it appeared as
though OTA choose the bottom of the barrel in staffing their office.
2) Better training. I was appaled to see that I had spent over $5,000 for a course that was oh so basic. I was even more apalled to see that most of the clients were novice and knew nothing. Why not come up with a PRO TRADER 2 course for advanced students and cut down the PRO TRADER 1 class. One of the issues by those who stayed with the program was that after 7 days, they were drained.
3) Hire a competent manager. You need someone who is professional and can answer questions, not just pick his nose when you ask hiom something so you will leave and he can't answer. Here is another good point, get a namager who is available. The managers at the Orlando OTA office were hardly there. Either looking for houses or working at another OTA location
4) Hire a staff of people who understand trading, who are traders and demand that they continue their education. It's embarrassing when students understand stocks, options and futures more than the education counselors or even the manager.
5) The company is called ONLINE TRADING ACADEMY yet most of the classes are onsite. By offering Online classes and workshops, even within the Orlando area, OTA could substantially increase their client base.
6) Webinars. This piggybacks on number 5. Even within the Orlando area it is difficult to drive clear across town to attend an event. What if you offered the option of a webinar and more importantly you had someone who knows how to promote a webinar and get people to attend.
Not only would you draw people from Orlando, you would also draw people from outside the Orlando metro area like Cocoa, Melbourne, Ocala, Daytona, St Augustine and elsewhere.
The Metro Orlando area has a population of over 2 million. Certaintly enough to support a compamny this size, if it is run properly.
7) Classes should be for learning not a reason to hussle clients into other programs. Upselling should be discreet and professional something that the previous staff of OTA did not know the meaning of.
8) Grad classes should be le gitimate training opportunities not just a sugar coated sales pitch to upsell cleints to something else. In other words, they should have some meat.
9) Corporate should have had a town hall meeting with clients and let them air their feelings.
If OTA decides to reopen these tactics will help or perhaps another company will come in and offer a professionally run operation. Goodness knows, the Orlando area needs one,.
Just my 2 cents worth
