My experience lies with the facility in Orlando, FL. I signed up for Pro Trader 1 several years ago. Since then the company has changed hands several times and it seems as though new people come and go every couple of months or so. These are some of the things that I experienced.
When I called and asked for my old counselor, I was told that he was out but other people could help. I was then invited to a Power Trading Workshop that Friday. I really didn't understand why I needed to attend as I had already been to one and had enrolled as a student. The guy on the phone said he was a educational counselor and told me that the Power Trading Workshop would be a good memory jogger for me. He also told me that my old counselor would be there as well and I could go over my plans with him.
Then I got a call from the same guy. He tells me that the Friday PowerTrading Workshop is "sold out" and reschedules me for another one. I asked for my original counselor and he tells me that he is there but with a client. This guy tells me that he can meet with me one one one at the center so I set up an appointment to met with him that Friday.
Funny thing. There were only employees there. The Power Trading Workshop that was supposedly "sold out" was actually cancelled. From what I've been hearing, this is a regular practice at Online Trading Academy, at least In ORLANDO. However, I would be wary about other centers saying "sold out" on their events. I assume it really means "cancelled"
Then I asked for my original cuonselor. This guy hmmmed and hawed and finally told me that he was no longer with the company. I asked "How long?" He just shrugged his shoulders and said it had been awhile.
So then I asked him why did he tell me that he was still here? He didn't even reply to that instead said, "Let's get down to business. You only have Part 1 of the Pro Trader. You need to get Part 2 and today,and only today I am in a position to give you a special offer!"
WOW! Deal of the century! My lucky day! NOT!
So then I told him that one of the reasons that I called was to retake Part 1 which I was told was my privledge. He just went into his sales pitch and told me why I needed to take Part 2 and it didn't make any sense to take just Pt 1.
So I asked again, can I retake Pt 1? He said that retakes are on a first come first served basis and that people who have enrolled in both Pt 1 and Pt 2 are first in line.
I was beginning to get upset. So then I changed gears and asked him about my credits from the broker that Online Trading Academy used to use before they switched to Trade Station. It was Terra Nova. I wanted to get my reimbursement that was promised to me.
This guy tells me that was with the previous ownership and Online Trading Academy no longer honors that broker, only the new one.
I was astounded! So you are telling me that all of the trades I made with Terra Nova, all of those credits, is essentially lost money?
He said "Yep!" And even had a sly smile like he could care less.
And he was slick, "But if you enroll in Pt 2, you will earn credits with Tradestation and perhaps I can do something special for you.
Needless to say I was more than just a little upset so indicated that I just wanted to retake PT 1 which was my privledge. He told me that he would see what he could do but never got back to me.
This guy only cared about making a sale, not servicing clients.
A few weeks later I recieved a mailing about a special 2 Day Event that would be held at the Crowne Plaza in Orlando. They were supposedly bringing in all of these great speakers from all over the world. And was FREE with FREE FOOD!
So I took off work and attended this "Special Two Day Event", or at least part of it. Turned out to be a glorified sales pitch. Only instead of one guy pressuring me into buying, there were numerous speakers and bunch of other guys running around pulling people out of the room and trying to hustle them to buy or upgrade their membership. It was poorly organized and in bad taste. And by the way, the free meal was just cheap SUBs.
I'm in sales and I'm all for making money and bringing in cash to keep the company afloat. However, that said, there is a profesional way to do it and an unprofessional way. What I witnessed from Online Trading Academy was very unprofessional and unethical.
And while I have cited the Orlando facility, this same thing seems to be happening across all Online Trading Academy centers everywhere.
By the way, I also find it fascinating that the Online Trading Academy students that I spoke with all told me that they were either losing money or just keeping their heads above water in their trading and that was after spending $5,000 to $48,000 attending classes and retakes for 6 to 12 months. In todays economy I can not justify spending that kind of money to just break even or lose money. In fact, without their Pt 2 and XLT and other programs which would have cost me at least $20,000 PLUS additional expences of taking time off from work, travel and lodging, meals etc., I have been positive in the markets following my own system and reading good books like John Murphy and Tonie Turner.
My advice with Online Trading Academy is to stay away. Not worth the headache or the money.