Very disappointed with Sterling Trader Pro's delays, looking for alternatives

2ripchic4 said:
Do you think it's normal, after doing a fresh install of Sterling Trader Pro, to have it automatically load my saved Layout? I did point my saved Layout to Load the Layout previously in Sterling Trader Pro.
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I seems absolutely normal. Ever after program has being re-installed many settings are still kept intact (applies to most Windows programs).
 
2ripchic4 said:
I have been using Sterling Trader Pro with my broker, which is 11.7 and having issues with logging in, being disconnected randomly, and receiving data refresh messages, then kicking me out....

I checked under destinations, and I saw the DAS Trader Pro account. Really?
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Your problem is unrelated to the subject of this thread hence in the future it's better to create your own separate thread.
It looks like you having some weird configuration issue limited to your particular machine, hence unlikely any trader (=non-tech) on this forum would be able to help. I would assume your broker would be the only party interested and capable of trying to resolve your configuration issues (as it requires the knowledge of both the broker and the software, their tech would probably need to remote-connect to your PC).
 
2ripchic4 said:
Ok, thanks. It's a real bummer, spent many hours configuring hot keys, and etc.
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Why do you feel the need to delete the layout if you like it?
Anyway most professional trading platforms allow saving hotkey configuration in a separate file (independent of layout).
 
DGT070 said:
Your problem is unrelated to the subject of this thread hence in the future it's better to create your own separate thread.
It looks like you having some weird configuration issue limited to your particular machine, hence unlikely any trader (=non-tech) on this forum would be able to help. I would assume your broker would be the only party interested and capable of trying to resolve your configuration issues (as it requires the knowledge of both the broker and the software, their tech would probably need to remote-connect to your PC).
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I see. Got it. Yea, I already emailed them. And I am calling first thing Monday morning. Thanks!
 
DGT070 said:
Why do you feel the need to delete the layout if you like it?
Anyway most professional trading platforms allow saving hotkey configuration in a separate file (independent of layout).
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I emailed myself a copy of it. Already deleted it off my PC. Someone recommend I delete it. Not sure if the Layout is cause-of-the-issue. Not sure how I would save the hotkeys in a separate file in Sterling Trader Pro.
 
I am thinking about joining a prop firm that uses Sterling pro, but am curious if they allow Market on open limit orders to NYSE and NASDAQ.

I know they did along time ago, but wasnt sure now.
 
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