Quote from FredBloggs:
dale, its very simple. just say 'yes' or 'no' to the following scenario:
a customer has working orders in the market. his pc or internet/network blows up (this is not your responsibility). he/she has no positions in the market currently. he/she needs to cancel those orders because he/she does not want a position if he/she can not manage the position until the pc/network issue is resolved.
CAN YOUR DESK BE CALLED TO CANCEL THOSE ORDERS WITHIN 1 MINUTE?
thanks for any reply.
I called to get out of a trade because my connection cut out.
I had no problems at all. Phone probably rang 2 times.