Just wondering if anyone else can confirm or deny the OP's claims about Velocity's Eurex data feed. I've been thinking very seriously about opening an account with them just to trade Eurex because of their commissions, but would like to know if I'd have to figure leasing an external data feed into the cost/benefit equation.
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Velocity, Eurex, Xtrader connectivity issues
- Thread starter Badoit
- Start date
I can confirm that I saw today similar behaviour that I saw yesterday and previously... that is the velocity TT feed considerably slower than the feed I have from kinetick - 10 or so seconds is not uncommon, and the two quotes can sometimes be as many as 5 ticks away from each other.
I also would like to know whether anyone else is seeing similar things. I've had anecdotal evidence of something similar but I don't know the details so can't really determine whether it's the same issue or not.
Oh - I was a bit annoyed yesterday, which is why I went on a bit of a rant. Despite what I said, it is still possible that for some reason I am the only one having problems, maybe some obscure hardware issue or something.
I also would like to know whether anyone else is seeing similar things. I've had anecdotal evidence of something similar but I don't know the details so can't really determine whether it's the same issue or not.
Oh - I was a bit annoyed yesterday, which is why I went on a bit of a rant. Despite what I said, it is still possible that for some reason I am the only one having problems, maybe some obscure hardware issue or something.
Quote from Badoit:
Hi Dale,
Sure, I spoke with (via chat) with somebody.
I asked if there was a problem with the eurex feed, they said that "we haven't had any calls". I explained that it was around 2 mins behind the market, which in hindsight is was an exaggeration... but we are talking perhaps 50 - 60 seconds (this is after I started this thread). It was longer than it ever, ever should be.
They asked if I was looking at FGBM (I was, among others, and it wasn't the only one that was out) - I guess either they had tracked my IP and found my account, or they had read this thread in the meantime and determined that from the prices I quoted. They then said that "they would watch it" and closed the chat.
I continued to watch the prices, and they remained disjointed with the market. At one point, the prices being quoted through TT were 8,9,10 ticks off the market when another greek comment hit the wires. In a slow market, TT is fastest to update a quote or show a print (vs. kinetick this is) as you would expect, but as soon as a few prints start to trickle through, TT is consistently behind the other feed.
I originally saw this, maybe a month or more ago, on the CBOT; convinced that it wouldn't be the velocity feed, I arranged for the hardware at the local telephone exchange to be replaced, I have bought a new graphics card, put in cat5 cabling through the house, all sorts of things. It's come to the stage where the only thing that can be the problem is the feed.
Now, seeing as I have your attention, I notice that LIFFE access is no longer offered through XTrader. I asked a customer representative why, who just said that it was a "firm decision" only to offer it through CQG trader. Can you go into more detail as to why this decision was made?
Thanks
badoit
Hi Badoit,
The only way to solve/identify your problem is to open a ticket with TT. I will be more than happy to assist you if youâd call the desk and ask for me. In the event that you do not wish to call I have a few recommendations for you⦠If youâre comparing the TT feed to another feed on the same machine, that could very well be the problem. TT recommends running X_TRADER on a machine with nothing else, especially not another trading platform. If your OS is windows 7, please make sure youâve performed TTâs windows 7 settings.
LIFFE was dropped from TT because I had no one trading it. We maintain our TT environment so it was no longer cost effective to offer LIFFE via TT if not being used.
Please let me know if I can further assist you.
Best regards,
Quote from Badoit:
I can confirm that I saw today similar behaviour that I saw yesterday and previously... that is the velocity TT feed considerably slower than the feed I have from kinetick - 10 or so seconds is not uncommon, and the two quotes can sometimes be as many as 5 ticks away from each other.
I also would like to know whether anyone else is seeing similar things. I've had anecdotal evidence of something similar but I don't know the details so can't really determine whether it's the same issue or not.
Oh - I was a bit annoyed yesterday, which is why I went on a bit of a rant. Despite what I said, it is still possible that for some reason I am the only one having problems, maybe some obscure hardware issue or something.
Badoit,
Which is your experience on X_Trader / Eurex during the latest week?
I was logged into Eurex and did not have latencies.
Quote from Badoit:
I have had a few PM's regarding this, and in any case it is right and proper that I update the thread.
Since the last post, I have tried to connect to eurex with ninjatrader, and the performance has improved.
(ninja connects through the TT gateway)
We have to say the Ninja connects through the TT Fix protocol customized for that front end while the X-Trader by the way of the Guardian Gateways.
Thanks for the updates.
Yes,
I have the same problem, it's more than couple of seconds. When price is a little more volatile, it sometimes is 15 seconds. But it often lags behind more than 5 seconds. One can still get filled and take profits just like as if everything was ok. but it is very confusing to look the price in a different dom or window and trying to match it in the TT dom.
Any solutions?
I have the same problem, it's more than couple of seconds. When price is a little more volatile, it sometimes is 15 seconds. But it often lags behind more than 5 seconds. One can still get filled and take profits just like as if everything was ok. but it is very confusing to look the price in a different dom or window and trying to match it in the TT dom.
Any solutions?